Customer Service Representative Salary in Akron, OH
Customer Service Representatives in the Akron, OH metro area earn a median $45,420 a year — 1% more than the national median. After 2026 taxes, that is $38,208 take-home, or $3,184 a month.
Take-home pay calculator
Pre-filled with the median customer service representative salary in Akron, OH. Enter your own offer to see your paycheck.
- Federal income tax$3,270
- Social Security (6.2%)$2,816
- Medicare (1.45%)$659
- Ohio income tax$467
- Take-home pay$38,208
Marginal rate: 12% federal + 2.75% state
Living in Akron? City residents also pay Akron’s city income tax — about $1,136 a year on this salary — which lowers take-home pay to $37,073 ($3,089 a month). Choose “Akron” under City income tax in the calculator. Suburban residents usually don’t pay it.
Got an offer somewhere else? Compare it with this one after taxes and rent →
Customer Service Representative pay by experience in Akron, OH
| Percentile | Salary | Hourly | Take-home / yr | Per month |
|---|---|---|---|---|
| 10th percentile (entry level) | $31,110 | $14.96 | $27,104 | $2,259 |
| 25th percentile | $37,710 | $18.13 | $32,225 | $2,685 |
| Median (50th) | $45,420 | $21.84 | $38,208 | $3,184 |
| 75th percentile | $55,340 | $26.61 | $45,906 | $3,826 |
| 90th percentile (top earners) | $68,020 | $32.70 | $55,594 | $4,633 |
Wages: BLS Occupational Employment and Wage Statistics, May 2025. Take-home: single filer, Ohio resident, 2026 tax rules.
What $45,420 buys in Akron, OH
Prices in Akron, OH are 6.6% lower than the U.S. average (housing costs are 23% below the national average). Adjusted for local prices, a median customer service representative's $38,208 take-home pay has the buying power of $40,921 in a typical American city.
Rents: HUD Fair Market Rents, FY2026 (40th-percentile gross rent incl. utilities). Price levels: BEA Regional Price Parities, 2024.
Customer Service Representative jobs are about as common in Akron, OH as in the U.S. overall (location quotient 1.08).
Best-paying cities for customer service representatives, adjusted for cost of living
Akron, OH ranks #9 of 142 metro areas once taxes and local prices are taken into account.
| # | Metro area | Median salary | Take-home | Real value* |
|---|---|---|---|---|
| 1 | Des Moines, IA | $48,880 | $40,249 | $43,892 |
| 2 | San Jose, CA | $60,480 | $48,311 | $43,751 |
| 3 | Cedar Rapids, IA | $45,510 | $37,670 | $42,343 |
| 4 | Chattanooga, TN | $45,030 | $38,362 | $41,942 |
| 5 | Canton, OH | $44,430 | $37,440 | $41,876 |
| 6 | Green Bay, WI | $46,880 | $38,566 | $41,431 |
| 7 | Sioux Falls, SD | $43,850 | $37,413 | $41,281 |
| 8 | Cleveland, OH | $46,040 | $38,689 | $41,193 |
| 9 | Akron, OH | $45,420 | $38,208 | $40,921 |
*Take-home pay divided by the BEA price level, so every city is measured in U.S.-average dollars. See all 142 metros →
About the job: customer service representatives
Interact with customers to provide basic or scripted information in response to routine inquiries about products and services. May handle and resolve general complaints.
- Typical education
- High school diploma or equivalent
- Work experience
- None required
- On-the-job training
- Short-term on-the-job training
- Job outlook, 2025–35
- -5.3% (declining)
Source: BLS Standard Occupational Classification and Employment Projections, 2025–35.
Customer Service Representative salaries elsewhere in Ohio
- Canton, OH — $44,430
- Cleveland, OH — $46,040
- Cincinnati, OH — $46,470
- Dayton, OH — $44,970
- Columbus, OH — $46,350
- Toledo, OH — $42,970
Frequently asked questions
How much does a customer service representative make in Akron, OH?
The median customer service representative salary in the Akron, OH metro area is $45,420 a year, or about $21.84 an hour, according to the Bureau of Labor Statistics (May 2025). The middle half earn between $37,710 and $55,340.
What is a customer service representative’s take-home pay in Akron, OH?
On the median $45,420 salary, a single filer living in Ohio takes home about $38,208 a year ($3,184 a month) after federal tax, Social Security, Medicare and $467 in Ohio taxes in 2026.
Is Akron, OH a good place to work as a customer service representative?
Pay here is 1% above the national median of $44,770. Local prices are 6.6% below the U.S. average, so the take-home pay buys what $40,921 would in a typical U.S. city. Akron, OH ranks #9 of 142 metro areas for cost-of-living-adjusted pay in this job.
Can a customer service representative afford rent in Akron, OH?
HUD’s fair market rent for a one-bedroom in Akron, OH is $985 a month ($1,268 for two bedrooms) — 31% of a median customer service representative’s monthly take-home pay. Financial planners usually suggest keeping rent under about 30%.
Related jobs in Akron, OH
- First-Line Supervisor of Office and Administrative Support Workers — $64,620
- Bookkeeping, Accounting, and Auditing Clerks — $49,180
- Secretaries and Administrative Assistants, Except Legal, Medical, and Executive — $46,140
- Shipping, Receiving, and Inventory Clerks — $43,090
- Office Clerks, General — $42,940