Customer Service Representative Salary in Lakeland, FL
Customer Service Representatives in the Lakeland-Winter Haven, FL metro area earn a median $38,750 a year — 13% less than the national median. After 2026 taxes, that is $33,316 take-home, or $2,776 a month.
Take-home pay calculator
Pre-filled with the median customer service representative salary in Lakeland, FL. Enter your own offer to see your paycheck.
- Federal income tax$2,470
- Social Security (6.2%)$2,403
- Medicare (1.45%)$562
- Florida income tax$0
- Take-home pay$33,316
Marginal rate: 12% federal + 0.00% state
Got an offer somewhere else? Compare it with this one after taxes and rent →
Customer Service Representative pay by experience in Lakeland, FL
| Percentile | Salary | Hourly | Take-home / yr | Per month |
|---|---|---|---|---|
| 10th percentile (entry level) | $31,790 | $15.28 | $27,723 | $2,310 |
| 25th percentile | $36,020 | $17.32 | $31,122 | $2,594 |
| Median (50th) | $38,750 | $18.63 | $33,316 | $2,776 |
| 75th percentile | $45,900 | $22.07 | $39,061 | $3,255 |
| 90th percentile (top earners) | $57,090 | $27.45 | $48,052 | $4,004 |
Wages: BLS Occupational Employment and Wage Statistics, May 2025. Take-home: single filer, Florida resident, 2026 tax rules.
What $38,750 buys in Lakeland, FL
Prices in Lakeland, FL are 2.9% lower than the U.S. average (housing costs are 4% below the national average). Adjusted for local prices, a median customer service representative's $33,316 take-home pay has the buying power of $34,296 in a typical American city.
Rents: HUD Fair Market Rents, FY2026 (40th-percentile gross rent incl. utilities). Price levels: BEA Regional Price Parities, 2024.
Lakeland, FL has 1.4× the national concentration of customer service representative jobs — a strong local market for this occupation.
Best-paying cities for customer service representatives, adjusted for cost of living
Lakeland, FL ranks #119 of 142 metro areas once taxes and local prices are taken into account.
| # | Metro area | Median salary | Take-home | Real value* |
|---|---|---|---|---|
| 1 | Des Moines, IA | $48,880 | $40,249 | $43,892 |
| 2 | San Jose, CA | $60,480 | $48,311 | $43,751 |
| 3 | Cedar Rapids, IA | $45,510 | $37,670 | $42,343 |
| 4 | Chattanooga, TN | $45,030 | $38,362 | $41,942 |
| 5 | Canton, OH | $44,430 | $37,440 | $41,876 |
| 6 | Green Bay, WI | $46,880 | $38,566 | $41,431 |
| 7 | Sioux Falls, SD | $43,850 | $37,413 | $41,281 |
| 8 | Cleveland, OH | $46,040 | $38,689 | $41,193 |
| 119 | Lakeland, FL | $38,750 | $33,316 | $34,296 |
*Take-home pay divided by the BEA price level, so every city is measured in U.S.-average dollars. See all 142 metros →
About the job: customer service representatives
Interact with customers to provide basic or scripted information in response to routine inquiries about products and services. May handle and resolve general complaints.
- Typical education
- High school diploma or equivalent
- Work experience
- None required
- On-the-job training
- Short-term on-the-job training
- Job outlook, 2025–35
- -5.3% (declining)
Source: BLS Standard Occupational Classification and Employment Projections, 2025–35.
Customer Service Representative salaries elsewhere in Florida
- Pensacola, FL — $43,290
- Jacksonville, FL — $42,840
- Tampa, FL — $42,660
- North Port, FL — $42,310
- Orlando, FL — $40,530
- Tallahassee, FL — $37,310
- Deltona, FL — $38,030
- Port St. Lucie, FL — $38,380
Frequently asked questions
How much does a customer service representative make in Lakeland, FL?
The median customer service representative salary in the Lakeland-Winter Haven, FL metro area is $38,750 a year, or about $18.63 an hour, according to the Bureau of Labor Statistics (May 2025). The middle half earn between $36,020 and $45,900.
What is a customer service representative’s take-home pay in Lakeland, FL?
On the median $38,750 salary, a single filer living in Florida takes home about $33,316 a year ($2,776 a month) after federal tax, Social Security, Medicare in 2026.
Is Lakeland, FL a good place to work as a customer service representative?
Pay here is 13% below the national median of $44,770. Local prices are 2.9% below the U.S. average, so the take-home pay buys what $34,296 would in a typical U.S. city. Lakeland, FL ranks #119 of 142 metro areas for cost-of-living-adjusted pay in this job.
Can a customer service representative afford rent in Lakeland, FL?
HUD’s fair market rent for a one-bedroom in Lakeland, FL is $1,230 a month ($1,497 for two bedrooms) — 44% of a median customer service representative’s monthly take-home pay. Financial planners usually suggest keeping rent under about 30%.