Customer Service Representative Salary in Madison, WI
Customer Service Representatives in the Madison, WI metro area earn a median $47,500 a year — 6% more than the national median. After 2026 taxes, that is $39,037 take-home, or $3,253 a month.
Take-home pay calculator
Pre-filled with the median customer service representative salary in Madison, WI. Enter your own offer to see your paycheck.
- Federal income tax$3,520
- Social Security (6.2%)$2,945
- Medicare (1.45%)$689
- Wisconsin income tax$1,309
- Take-home pay$39,037
Marginal rate: 12% federal + 4.40% state
Got an offer somewhere else? Compare it with this one after taxes and rent →
Customer Service Representative pay by experience in Madison, WI
| Percentile | Salary | Hourly | Take-home / yr | Per month |
|---|---|---|---|---|
| 10th percentile (entry level) | $35,190 | $16.92 | $29,688 | $2,474 |
| 25th percentile | $41,230 | $19.82 | $34,275 | $2,856 |
| Median (50th) | $47,500 | $22.84 | $39,037 | $3,253 |
| 75th percentile | $58,170 | $27.97 | $47,141 | $3,928 |
| 90th percentile (top earners) | $70,350 | $33.82 | $55,973 | $4,664 |
Wages: BLS Occupational Employment and Wage Statistics, May 2025. Take-home: single filer, Wisconsin resident, 2026 tax rules.
What $47,500 buys in Madison, WI
Prices in Madison, WI are 2.7% lower than the U.S. average (housing costs are 0% below the national average). Adjusted for local prices, a median customer service representative's $39,037 take-home pay has the buying power of $40,126 in a typical American city.
Rents: HUD Fair Market Rents, FY2026 (40th-percentile gross rent incl. utilities). Price levels: BEA Regional Price Parities, 2024.
Customer Service Representative jobs are about as common in Madison, WI as in the U.S. overall (location quotient 1.05).
Best-paying cities for customer service representatives, adjusted for cost of living
Madison, WI ranks #19 of 142 metro areas once taxes and local prices are taken into account.
| # | Metro area | Median salary | Take-home | Real value* |
|---|---|---|---|---|
| 1 | Des Moines, IA | $48,880 | $40,249 | $43,892 |
| 2 | San Jose, CA | $60,480 | $48,311 | $43,751 |
| 3 | Cedar Rapids, IA | $45,510 | $37,670 | $42,343 |
| 4 | Chattanooga, TN | $45,030 | $38,362 | $41,942 |
| 5 | Canton, OH | $44,430 | $37,440 | $41,876 |
| 6 | Green Bay, WI | $46,880 | $38,566 | $41,431 |
| 7 | Sioux Falls, SD | $43,850 | $37,413 | $41,281 |
| 8 | Cleveland, OH | $46,040 | $38,689 | $41,193 |
| 19 | Madison, WI | $47,500 | $39,037 | $40,126 |
*Take-home pay divided by the BEA price level, so every city is measured in U.S.-average dollars. See all 142 metros →
About the job: customer service representatives
Interact with customers to provide basic or scripted information in response to routine inquiries about products and services. May handle and resolve general complaints.
- Typical education
- High school diploma or equivalent
- Work experience
- None required
- On-the-job training
- Short-term on-the-job training
- Job outlook, 2025–35
- -5.3% (declining)
Source: BLS Standard Occupational Classification and Employment Projections, 2025–35.
Customer Service Representative salaries elsewhere in Wisconsin
- Green Bay, WI — $46,880
- Appleton, WI — $45,760
- Milwaukee, WI — $47,840
Frequently asked questions
How much does a customer service representative make in Madison, WI?
The median customer service representative salary in the Madison, WI metro area is $47,500 a year, or about $22.84 an hour, according to the Bureau of Labor Statistics (May 2025). The middle half earn between $41,230 and $58,170.
What is a customer service representative’s take-home pay in Madison, WI?
On the median $47,500 salary, a single filer living in Wisconsin takes home about $39,037 a year ($3,253 a month) after federal tax, Social Security, Medicare and $1,309 in Wisconsin taxes in 2026.
Is Madison, WI a good place to work as a customer service representative?
Pay here is 6% above the national median of $44,770. Local prices are 2.7% below the U.S. average, so the take-home pay buys what $40,126 would in a typical U.S. city. Madison, WI ranks #19 of 142 metro areas for cost-of-living-adjusted pay in this job.
Can a customer service representative afford rent in Madison, WI?
HUD’s fair market rent for a one-bedroom in Madison, WI is $1,377 a month ($1,600 for two bedrooms) — 42% of a median customer service representative’s monthly take-home pay. Financial planners usually suggest keeping rent under about 30%.