Customer Service Representative Salary in Omaha, NE
Customer Service Representatives in the Omaha, NE-IA metro area earn a median $44,260 a year — 1% less than the national median. After 2026 taxes, that is $36,609 take-home, or $3,051 a month.
Take-home pay calculator
Pre-filled with the median customer service representative salary in Omaha, NE. Enter your own offer to see your paycheck.
- Federal income tax$3,131
- Social Security (6.2%)$2,744
- Medicare (1.45%)$642
- Nebraska income tax$1,134
- Take-home pay$36,609
Marginal rate: 12% federal + 4.55% state
The Omaha, NE-IA metro spans Nebraska, Iowa. Pick the state you live in — state income tax follows your residence.
Got an offer somewhere else? Compare it with this one after taxes and rent →
Customer Service Representative pay by experience in Omaha, NE
| Percentile | Salary | Hourly | Take-home / yr | Per month |
|---|---|---|---|---|
| 10th percentile (entry level) | $34,040 | $16.37 | $28,862 | $2,405 |
| 25th percentile | $37,060 | $17.82 | $31,151 | $2,596 |
| Median (50th) | $44,260 | $21.28 | $36,609 | $3,051 |
| 75th percentile | $50,380 | $24.22 | $41,248 | $3,437 |
| 90th percentile (top earners) | $60,170 | $28.93 | $48,668 | $4,056 |
Wages: BLS Occupational Employment and Wage Statistics, May 2025. Take-home: single filer, Nebraska resident, 2026 tax rules.
What $44,260 buys in Omaha, NE
Prices in Omaha, NE are 8.1% lower than the U.S. average (housing costs are 14% below the national average). Adjusted for local prices, a median customer service representative's $36,609 take-home pay has the buying power of $39,831 in a typical American city.
Rents: HUD Fair Market Rents, FY2026 (40th-percentile gross rent incl. utilities). Price levels: BEA Regional Price Parities, 2024.
Customer Service Representative jobs are about as common in Omaha, NE as in the U.S. overall (location quotient 1.06).
Best-paying cities for customer service representatives, adjusted for cost of living
Omaha, NE ranks #21 of 142 metro areas once taxes and local prices are taken into account.
| # | Metro area | Median salary | Take-home | Real value* |
|---|---|---|---|---|
| 1 | Des Moines, IA | $48,880 | $40,249 | $43,892 |
| 2 | San Jose, CA | $60,480 | $48,311 | $43,751 |
| 3 | Cedar Rapids, IA | $45,510 | $37,670 | $42,343 |
| 4 | Chattanooga, TN | $45,030 | $38,362 | $41,942 |
| 5 | Canton, OH | $44,430 | $37,440 | $41,876 |
| 6 | Green Bay, WI | $46,880 | $38,566 | $41,431 |
| 7 | Sioux Falls, SD | $43,850 | $37,413 | $41,281 |
| 8 | Cleveland, OH | $46,040 | $38,689 | $41,193 |
| 21 | Omaha, NE | $44,260 | $36,609 | $39,831 |
*Take-home pay divided by the BEA price level, so every city is measured in U.S.-average dollars. See all 142 metros →
About the job: customer service representatives
Interact with customers to provide basic or scripted information in response to routine inquiries about products and services. May handle and resolve general complaints.
- Typical education
- High school diploma or equivalent
- Work experience
- None required
- On-the-job training
- Short-term on-the-job training
- Job outlook, 2025–35
- -5.3% (declining)
Source: BLS Standard Occupational Classification and Employment Projections, 2025–35.
Customer Service Representative salaries elsewhere in Nebraska
- Lincoln, NE — $41,430
Frequently asked questions
How much does a customer service representative make in Omaha, NE?
The median customer service representative salary in the Omaha, NE-IA metro area is $44,260 a year, or about $21.28 an hour, according to the Bureau of Labor Statistics (May 2025). The middle half earn between $37,060 and $50,380.
What is a customer service representative’s take-home pay in Omaha, NE?
On the median $44,260 salary, a single filer living in Nebraska takes home about $36,609 a year ($3,051 a month) after federal tax, Social Security, Medicare and $1,134 in Nebraska taxes in 2026.
Is Omaha, NE a good place to work as a customer service representative?
Pay here is 1% below the national median of $44,770. Local prices are 8.1% below the U.S. average, so the take-home pay buys what $39,831 would in a typical U.S. city. Omaha, NE ranks #21 of 142 metro areas for cost-of-living-adjusted pay in this job.
Can a customer service representative afford rent in Omaha, NE?
HUD’s fair market rent for a one-bedroom in Omaha, NE is $1,144 a month ($1,362 for two bedrooms) — 37% of a median customer service representative’s monthly take-home pay. Financial planners usually suggest keeping rent under about 30%.
Related jobs in Omaha, NE
- First-Line Supervisor of Office and Administrative Support Workers — $63,700
- Bookkeeping, Accounting, and Auditing Clerks — $49,230
- Secretaries and Administrative Assistants, Except Legal, Medical, and Executive — $47,760
- Shipping, Receiving, and Inventory Clerks — $44,970
- Office Clerks, General — $39,690
- Receptionist and Information Clerk — $38,740