Customer Service Representative Salary in Winston, NC
Customer Service Representatives in the Winston-Salem, NC metro area earn a median $38,410 a year — 14% less than the national median. After 2026 taxes, that is $32,019 take-home, or $2,668 a month.
Take-home pay calculator
Pre-filled with the median customer service representative salary in Winston, NC. Enter your own offer to see your paycheck.
- Federal income tax$2,429
- Social Security (6.2%)$2,381
- Medicare (1.45%)$557
- North Carolina income tax$1,024
- Take-home pay$32,019
Marginal rate: 12% federal + 3.99% state
Got an offer somewhere else? Compare it with this one after taxes and rent →
Customer Service Representative pay by experience in Winston, NC
| Percentile | Salary | Hourly | Take-home / yr | Per month |
|---|---|---|---|---|
| 10th percentile (entry level) | $29,120 | $14.00 | $24,925 | $2,077 |
| 25th percentile | $34,690 | $16.68 | $29,178 | $2,432 |
| Median (50th) | $38,410 | $18.47 | $32,019 | $2,668 |
| 75th percentile | $46,990 | $22.59 | $38,570 | $3,214 |
| 90th percentile (top earners) | $58,800 | $28.27 | $47,588 | $3,966 |
Wages: BLS Occupational Employment and Wage Statistics, May 2025. Take-home: single filer, North Carolina resident, 2026 tax rules.
What $38,410 buys in Winston, NC
Prices in Winston, NC are 8.0% lower than the U.S. average (housing costs are 29% below the national average). Adjusted for local prices, a median customer service representative's $32,019 take-home pay has the buying power of $34,787 in a typical American city.
Rents: HUD Fair Market Rents, FY2026 (40th-percentile gross rent incl. utilities). Price levels: BEA Regional Price Parities, 2024.
Customer Service Representative jobs are about as common in Winston, NC as in the U.S. overall (location quotient 0.83).
Best-paying cities for customer service representatives, adjusted for cost of living
Winston, NC ranks #114 of 142 metro areas once taxes and local prices are taken into account.
| # | Metro area | Median salary | Take-home | Real value* |
|---|---|---|---|---|
| 1 | Des Moines, IA | $48,880 | $40,249 | $43,892 |
| 2 | San Jose, CA | $60,480 | $48,311 | $43,751 |
| 3 | Cedar Rapids, IA | $45,510 | $37,670 | $42,343 |
| 4 | Chattanooga, TN | $45,030 | $38,362 | $41,942 |
| 5 | Canton, OH | $44,430 | $37,440 | $41,876 |
| 6 | Green Bay, WI | $46,880 | $38,566 | $41,431 |
| 7 | Sioux Falls, SD | $43,850 | $37,413 | $41,281 |
| 8 | Cleveland, OH | $46,040 | $38,689 | $41,193 |
| 114 | Winston, NC | $38,410 | $32,019 | $34,787 |
*Take-home pay divided by the BEA price level, so every city is measured in U.S.-average dollars. See all 142 metros →
About the job: customer service representatives
Interact with customers to provide basic or scripted information in response to routine inquiries about products and services. May handle and resolve general complaints.
- Typical education
- High school diploma or equivalent
- Work experience
- None required
- On-the-job training
- Short-term on-the-job training
- Job outlook, 2025–35
- -5.3% (declining)
Source: BLS Standard Occupational Classification and Employment Projections, 2025–35.
Customer Service Representative salaries elsewhere in North Carolina
- Durham, NC — $46,800
- Charlotte, NC — $44,980
- Greensboro, NC — $41,240
- Raleigh, NC — $41,900
- Asheville, NC — $38,980
- Wilmington, NC — $38,100
Frequently asked questions
How much does a customer service representative make in Winston, NC?
The median customer service representative salary in the Winston-Salem, NC metro area is $38,410 a year, or about $18.47 an hour, according to the Bureau of Labor Statistics (May 2025). The middle half earn between $34,690 and $46,990.
What is a customer service representative’s take-home pay in Winston, NC?
On the median $38,410 salary, a single filer living in North Carolina takes home about $32,019 a year ($2,668 a month) after federal tax, Social Security, Medicare and $1,024 in North Carolina taxes in 2026.
Is Winston, NC a good place to work as a customer service representative?
Pay here is 14% below the national median of $44,770. Local prices are 8.0% below the U.S. average, so the take-home pay buys what $34,787 would in a typical U.S. city. Winston, NC ranks #114 of 142 metro areas for cost-of-living-adjusted pay in this job.
Can a customer service representative afford rent in Winston, NC?
HUD’s fair market rent for a one-bedroom in Winston, NC is $1,031 a month ($1,164 for two bedrooms) — 39% of a median customer service representative’s monthly take-home pay. Financial planners usually suggest keeping rent under about 30%.
Related jobs in Winston, NC
- Bookkeeping, Accounting, and Auditing Clerks — $48,360
- Medical Secretary and Administrative Assistant — $46,370
- Office Clerks, General — $39,510