Updated · 2026 tax rules · Data: IRS, BLS, BEA, HUD · How we calculate

Customer Service Representative Salary in Wichita, KS

Customer Service Representatives in the Wichita, KS metro area earn a median $39,330 a year — 12% less than the national median. After 2026 taxes, that is $32,387 take-home, or $2,699 a month.

Median salary
$39,330
$18.91 per hour
Typical range
$29,280 – $56,190
10th to 90th percentile
Jobs in Wichita, KS
5,950
1.16× national concentration
▲5.8%
Pay trend: The median for customer service representatives in Wichita, KS rose from $37,180 (May 2024) to $39,330 (May 2025). That beat inflation (2.4%), a real raise of about 3.4%.

Take-home pay calculator

Pre-filled with the median customer service representative salary in Wichita, KS. Enter your own offer to see your paycheck.

Customer Service Representative in Wichita, KS
Deductions, kids & local tax

2026 tax year. Federal brackets from IRS Rev. Proc. 2025-32.

Your take-home pay
$32,387
per year · effective tax rate 17.7%
$2,699Monthly
$1,349Twice a month
$1,246Every 2 weeks
$15.57Hourly
  • Federal income tax$2,540
  • Social Security (6.2%)$2,438
  • Medicare (1.45%)$570
  • Kansas income tax$1,395
  • Take-home pay$32,387

Marginal rate: 12% federal + 5.58% state

Got an offer somewhere else? Compare it with this one after taxes and rent →

Customer Service Representative pay by experience in Wichita, KS

PercentileSalaryHourlyTake-home / yrPer month
10th percentile (entry level)$29,280$14.08$24,848$2,071
25th percentile$32,990$15.86$27,636$2,303
Median (50th)$39,330$18.91$32,387$2,699
75th percentile$46,660$22.43$37,867$3,156
90th percentile (top earners)$56,190$27.01$44,993$3,749

Wages: BLS Occupational Employment and Wage Statistics, May 2025. Take-home: single filer, Kansas resident, 2026 tax rules.

What $39,330 buys in Wichita, KS

Prices in Wichita, KS are 11.1% lower than the U.S. average (housing costs are 34% below the national average). Adjusted for local prices, a median customer service representative's $32,387 take-home pay has the buying power of $36,412 in a typical American city.

1-bedroom rent
$848
31% of monthly take-home
2-bedroom rent
$1,098
41% of monthly take-home
Left after 1-BR rent
$1,851
per month for everything else

Rents: HUD Fair Market Rents, FY2026 (40th-percentile gross rent incl. utilities). Price levels: BEA Regional Price Parities, 2024.

Customer Service Representative jobs are about as common in Wichita, KS as in the U.S. overall (location quotient 1.16).

Best-paying cities for customer service representatives, adjusted for cost of living

Wichita, KS ranks #76 of 142 metro areas once taxes and local prices are taken into account.

#Metro areaMedian salaryTake-homeReal value*
1Des Moines, IA $48,880$40,249$43,892
2San Jose, CA $60,480$48,311$43,751
3Cedar Rapids, IA $45,510$37,670$42,343
4Chattanooga, TN $45,030$38,362$41,942
5Canton, OH $44,430$37,440$41,876
6Green Bay, WI $46,880$38,566$41,431
7Sioux Falls, SD $43,850$37,413$41,281
8Cleveland, OH $46,040$38,689$41,193
76Wichita, KS$39,330$32,387$36,412

*Take-home pay divided by the BEA price level, so every city is measured in U.S.-average dollars. See all 142 metros →

About the job: customer service representatives

Interact with customers to provide basic or scripted information in response to routine inquiries about products and services. May handle and resolve general complaints.

Typical education
High school diploma or equivalent
Work experience
None required
On-the-job training
Short-term on-the-job training
Job outlook, 2025–35
-5.3% (declining)

Source: BLS Standard Occupational Classification and Employment Projections, 2025–35.

Frequently asked questions

How much does a customer service representative make in Wichita, KS?

The median customer service representative salary in the Wichita, KS metro area is $39,330 a year, or about $18.91 an hour, according to the Bureau of Labor Statistics (May 2025). The middle half earn between $32,990 and $46,660.

What is a customer service representative’s take-home pay in Wichita, KS?

On the median $39,330 salary, a single filer living in Kansas takes home about $32,387 a year ($2,699 a month) after federal tax, Social Security, Medicare and $1,395 in Kansas taxes in 2026.

Is Wichita, KS a good place to work as a customer service representative?

Pay here is 12% below the national median of $44,770. Local prices are 11.1% below the U.S. average, so the take-home pay buys what $36,412 would in a typical U.S. city. Wichita, KS ranks #76 of 142 metro areas for cost-of-living-adjusted pay in this job.

Can a customer service representative afford rent in Wichita, KS?

HUD’s fair market rent for a one-bedroom in Wichita, KS is $848 a month ($1,098 for two bedrooms) — 31% of a median customer service representative’s monthly take-home pay. Financial planners usually suggest keeping rent under about 30%.

Related jobs in Wichita, KS

Cost of living & all salaries in Wichita, KS →