Customer Service Representative Salary in Wichita, KS
Customer Service Representatives in the Wichita, KS metro area earn a median $39,330 a year — 12% less than the national median. After 2026 taxes, that is $32,387 take-home, or $2,699 a month.
Take-home pay calculator
Pre-filled with the median customer service representative salary in Wichita, KS. Enter your own offer to see your paycheck.
- Federal income tax$2,540
- Social Security (6.2%)$2,438
- Medicare (1.45%)$570
- Kansas income tax$1,395
- Take-home pay$32,387
Marginal rate: 12% federal + 5.58% state
Got an offer somewhere else? Compare it with this one after taxes and rent →
Customer Service Representative pay by experience in Wichita, KS
| Percentile | Salary | Hourly | Take-home / yr | Per month |
|---|---|---|---|---|
| 10th percentile (entry level) | $29,280 | $14.08 | $24,848 | $2,071 |
| 25th percentile | $32,990 | $15.86 | $27,636 | $2,303 |
| Median (50th) | $39,330 | $18.91 | $32,387 | $2,699 |
| 75th percentile | $46,660 | $22.43 | $37,867 | $3,156 |
| 90th percentile (top earners) | $56,190 | $27.01 | $44,993 | $3,749 |
Wages: BLS Occupational Employment and Wage Statistics, May 2025. Take-home: single filer, Kansas resident, 2026 tax rules.
What $39,330 buys in Wichita, KS
Prices in Wichita, KS are 11.1% lower than the U.S. average (housing costs are 34% below the national average). Adjusted for local prices, a median customer service representative's $32,387 take-home pay has the buying power of $36,412 in a typical American city.
Rents: HUD Fair Market Rents, FY2026 (40th-percentile gross rent incl. utilities). Price levels: BEA Regional Price Parities, 2024.
Customer Service Representative jobs are about as common in Wichita, KS as in the U.S. overall (location quotient 1.16).
Best-paying cities for customer service representatives, adjusted for cost of living
Wichita, KS ranks #76 of 142 metro areas once taxes and local prices are taken into account.
| # | Metro area | Median salary | Take-home | Real value* |
|---|---|---|---|---|
| 1 | Des Moines, IA | $48,880 | $40,249 | $43,892 |
| 2 | San Jose, CA | $60,480 | $48,311 | $43,751 |
| 3 | Cedar Rapids, IA | $45,510 | $37,670 | $42,343 |
| 4 | Chattanooga, TN | $45,030 | $38,362 | $41,942 |
| 5 | Canton, OH | $44,430 | $37,440 | $41,876 |
| 6 | Green Bay, WI | $46,880 | $38,566 | $41,431 |
| 7 | Sioux Falls, SD | $43,850 | $37,413 | $41,281 |
| 8 | Cleveland, OH | $46,040 | $38,689 | $41,193 |
| 76 | Wichita, KS | $39,330 | $32,387 | $36,412 |
*Take-home pay divided by the BEA price level, so every city is measured in U.S.-average dollars. See all 142 metros →
About the job: customer service representatives
Interact with customers to provide basic or scripted information in response to routine inquiries about products and services. May handle and resolve general complaints.
- Typical education
- High school diploma or equivalent
- Work experience
- None required
- On-the-job training
- Short-term on-the-job training
- Job outlook, 2025–35
- -5.3% (declining)
Source: BLS Standard Occupational Classification and Employment Projections, 2025–35.
Frequently asked questions
How much does a customer service representative make in Wichita, KS?
The median customer service representative salary in the Wichita, KS metro area is $39,330 a year, or about $18.91 an hour, according to the Bureau of Labor Statistics (May 2025). The middle half earn between $32,990 and $46,660.
What is a customer service representative’s take-home pay in Wichita, KS?
On the median $39,330 salary, a single filer living in Kansas takes home about $32,387 a year ($2,699 a month) after federal tax, Social Security, Medicare and $1,395 in Kansas taxes in 2026.
Is Wichita, KS a good place to work as a customer service representative?
Pay here is 12% below the national median of $44,770. Local prices are 11.1% below the U.S. average, so the take-home pay buys what $36,412 would in a typical U.S. city. Wichita, KS ranks #76 of 142 metro areas for cost-of-living-adjusted pay in this job.
Can a customer service representative afford rent in Wichita, KS?
HUD’s fair market rent for a one-bedroom in Wichita, KS is $848 a month ($1,098 for two bedrooms) — 31% of a median customer service representative’s monthly take-home pay. Financial planners usually suggest keeping rent under about 30%.