Customer Service Representative Salary

Customer Service Representatives earn a median $44,770 a year nationally. Office and Administrative Support Occupations

U.S. median

$44,770

$21.52 per hour

Range

$31,750 – $63,590

10th to 90th percentile

Employed

2,595,750

across the U.S.

Customer Service Representative take-home pay calculator

Starts at the national median. Pick your state to see your real paycheck.

Your take-home pay

$38,153

per year · effective tax rate 14.8%

$3,179Monthly

$1,590Twice a month

$1,467Every 2 weeks

$18.34Hourly

Federal income tax$3,192
Social Security (6.2%)$2,776
Medicare (1.45%)$649
Texas income tax$0
Take-home pay$38,153

Marginal rate: 12% federal + 0.00% state

Pay by experience

Percentile	Salary	Hourly	Take-home (no state tax)
10th percentile (entry level)	$31,750	$15.26	$27,691
25th percentile	$36,870	$17.73	$31,805
Median (50th)	$44,770	$21.52	$38,153
75th percentile	$51,780	$24.89	$43,785
90th percentile (top earners)	$63,590	$30.57	$53,275

Best cities for customer service representatives (after tax & cost of living)

#	Metro area	Median	Take-home	Real value*	Jobs
1	St. Cloud, MN	$48,120	$39,089	$44,605	1,850
2	Dubuque, IA	$46,670	$38,558	$44,153	1,880
3	Des Moines, IA	$48,880	$40,249	$43,892	12,070
4	San Jose, CA	$60,480	$48,311	$43,751	8,860
5	Elkhart, IN	$48,000	$39,362	$43,578	1,540
6	Bismarck, ND	$46,240	$39,334	$43,213	980
7	Fond du Lac, WI	$47,500	$39,037	$42,597	530
8	Midland, MI	$48,250	$39,149	$42,590	620
9	Cedar Rapids, IA	$45,510	$37,670	$42,343	3,130
10	Mankato, MN	$47,320	$38,489	$42,316	1,030
11	Rochester, MN	$47,050	$38,286	$42,156	1,250
12	Grand Forks, ND	$42,560	$36,377	$41,975	580
13	Chattanooga, TN	$45,030	$38,362	$41,942	5,120
14	Canton, OH	$44,430	$37,440	$41,876	2,590
15	Owensboro, KY	$45,260	$37,080	$41,846	920
16	Sheboygan, WI	$47,720	$39,204	$41,701	900
17	Yakima, WA	$46,570	$39,599	$41,445	670
18	Green Bay, WI	$46,880	$38,566	$41,431	3,670
19	Duluth, MN	$44,940	$36,704	$41,348	1,500
20	Sioux Falls, SD	$43,850	$37,413	$41,281	3,270
21	Cleveland, OH	$46,040	$38,689	$41,193	15,900
22	La Crosse, WI	$45,820	$37,761	$41,148	1,200
23	St. Joseph, MO	$42,840	$35,526	$41,126	780
24	Wausau, WI	$46,260	$38,096	$41,117	1,000
25	Akron, OH	$45,420	$38,208	$40,921	5,780

*Take-home pay in U.S.-average dollars (BEA Regional Price Parities).

Highest-paying cities

San Jose, CA — $60,480
San Francisco, CA — $57,830
Seattle, WA — $53,550
Napa, CA — $53,360
Santa Rosa, CA — $51,810
Vallejo, CA — $51,210
Burlington, VT — $50,160
Stockton, CA — $49,990
Bridgeport, CT — $49,970
Sacramento, CA — $49,940
Boston, MA — $49,920
Kahului, HI — $49,750
Olympia, WA — $49,630
Manchester, NH — $49,630
New York, NY — $49,590

Customer Service Representative salary by state

State	Median	Take-home	Range	Jobs
Washington	$50,330	$42,620	$39,290 – $73,610	39,760
California	$49,560	$40,334	$38,110 – $75,700	176,850
Massachusetts	$49,120	$39,412	$35,440 – $74,880	49,990
Minnesota	$48,800	$39,596	$35,730 – $72,830	53,340
District of Columbia	$48,250	$39,220	$37,440 – $77,120	7,550
Delaware	$48,190	$38,903	$36,080 – $75,970	7,470
Connecticut	$48,090	$39,581	$37,290 – $73,650	24,490
New York	$48,000	$38,753	$36,270 – $76,280	141,090
New Jersey	$47,740	$39,449	$35,520 – $72,040	59,690
Rhode Island	$47,550	$39,220	$36,160 – $65,010	7,890
Colorado	$47,540	$38,995	$36,510 – $66,040	38,770
Vermont	$47,500	$39,189	$35,140 – $66,530	2,870
Oregon	$47,450	$36,984	$36,710 – $64,130	19,440
New Hampshire	$47,300	$40,186	$33,950 – $66,280	12,750
Maine	$47,160	$38,071	$35,930 – $63,490	7,560
Wisconsin	$46,970	$38,635	$34,260 – $63,650	50,840
Illinois	$46,130	$37,107	$33,590 – $71,400	100,970
Iowa	$46,090	$38,114	$32,450 – $64,540	30,100
Arizona	$45,690	$37,958	$35,140 – $62,970	87,020
Hawaii	$45,650	$36,889	$33,860 – $64,130	8,010
Ohio	$45,610	$38,356	$31,340 – $63,210	85,930
Montana	$45,290	$37,199	$35,100 – $62,250	4,910
Alaska	$45,150	$38,458	$35,990 – $62,840	2,410
North Dakota	$44,670	$38,072	$34,190 – $68,350	5,750
Pennsylvania	$44,630	$36,670	$31,430 – $63,370	94,340
Missouri	$44,190	$36,547	$31,980 – $63,890	50,530
Michigan	$43,950	$35,877	$30,670 – $63,830	71,310
Nebraska	$43,940	$36,366	$34,210 – $59,400	15,340
Idaho	$43,200	$35,710	$29,990 – $62,190	18,770
Indiana	$43,140	$35,600	$31,060 – $62,620	44,630
Utah	$43,140	$35,868	$32,940 – $59,550	44,490
Maryland	$42,830	$34,923	$32,600 – $64,000	37,740
Tennessee	$42,830	$36,594	$31,100 – $60,070	59,730
Virginia	$42,730	$34,871	$31,210 – $61,350	59,850
Wyoming	$42,340	$36,200	$29,760 – $59,790	2,110
South Dakota	$40,650	$34,842	$31,050 – $55,680	6,120
Nevada	$40,560	$34,770	$29,340 – $57,930	32,110
Florida	$40,440	$34,674	$31,620 – $59,770	228,000
Texas	$40,420	$34,657	$29,320 – $59,590	337,170
Kansas	$40,320	$33,127	$29,730 – $59,870	29,200
North Carolina	$40,240	$33,416	$30,200 – $59,820	89,510
Georgia	$39,630	$32,589	$29,340 – $60,270	97,850
New Mexico	$39,030	$32,830	$31,060 – $56,480	16,950
South Carolina	$38,860	$32,230	$29,720 – $59,300	51,000
Kentucky	$38,700	$32,039	$29,440 – $59,810	38,630
Oklahoma	$38,650	$32,042	$28,620 – $58,050	34,460
West Virginia	$38,430	$32,012	$29,590 – $56,970	9,860
Alabama	$38,400	$31,379	$29,920 – $55,670	33,290
Arkansas	$37,840	$31,321	$30,150 – $56,630	20,680
Louisiana	$37,330	$31,441	$28,440 – $51,010	25,780
Mississippi	$36,380	$30,688	$28,970 – $49,540	20,860

Frequently asked questions

How much does a customer service representative make?

The national median salary for customer service representatives is $44,770 a year ($21.52 an hour). The lowest-paid 10% earn under $31,750 and the top 10% earn over $63,590. Source: BLS, May 2025.

Which state pays customer service representatives the most?

Washington has the highest median pay at $50,330. After taxes and local prices, St. Cloud, MN offers the best real take-home pay of any metro area.

How many customer service representatives are there in the U.S.?

About 2,595,750 people work as customer service representatives nationwide.

All 357 cities