Customer Service Representative Salary in Johnson City, TN
Customer Service Representatives in the Johnson City, TN metro area earn a median $36,570 a year — 18% less than the national median. After 2026 taxes, that is $31,564 take-home, or $2,630 a month.
Take-home pay calculator
Pre-filled with the median customer service representative salary in Johnson City, TN. Enter your own offer to see your paycheck.
- Federal income tax$2,208
- Social Security (6.2%)$2,267
- Medicare (1.45%)$530
- Tennessee income tax$0
- Take-home pay$31,564
Marginal rate: 12% federal + 0.00% state
Customer Service Representative pay by experience in Johnson City, TN
| Percentile | Salary | Hourly | Take-home / yr | Per month |
|---|---|---|---|---|
| 10th percentile (entry level) | $29,520 | $14.19 | $25,899 | $2,158 |
| 25th percentile | $35,030 | $16.84 | $30,327 | $2,527 |
| Median (50th) | $36,570 | $17.58 | $31,564 | $2,630 |
| 75th percentile | $43,990 | $21.15 | $37,526 | $3,127 |
| 90th percentile (top earners) | $49,060 | $23.59 | $41,600 | $3,467 |
Wages: BLS Occupational Employment and Wage Statistics, May 2025. Take-home: single filer, Tennessee resident, 2026 tax rules.
What $36,570 buys in Johnson City, TN
Prices in Johnson City, TN are 12.1% lower than the U.S. average (housing costs are 37% below the national average). Adjusted for local prices, a median customer service representative's $31,564 take-home pay has the buying power of $35,898 in a typical American city.
Rents: HUD Fair Market Rents, FY2026 (40th-percentile gross rent incl. utilities). Price levels: BEA Regional Price Parities, 2024.
Johnson City, TN has 1.4× the national concentration of customer service representative jobs — a strong local market for this occupation.
Best-paying cities for customer service representatives, adjusted for cost of living
Johnson City, TN ranks #208 of 357 metro areas once taxes and local prices are taken into account.
| # | Metro area | Median salary | Take-home | Real value* |
|---|---|---|---|---|
| 1 | St. Cloud, MN | $48,120 | $39,089 | $44,605 |
| 2 | Dubuque, IA | $46,670 | $38,558 | $44,153 |
| 3 | Des Moines, IA | $48,880 | $40,249 | $43,892 |
| 4 | San Jose, CA | $60,480 | $48,311 | $43,751 |
| 5 | Elkhart, IN | $48,000 | $39,362 | $43,578 |
| 6 | Bismarck, ND | $46,240 | $39,334 | $43,213 |
| 7 | Fond du Lac, WI | $47,500 | $39,037 | $42,597 |
| 8 | Midland, MI | $48,250 | $39,149 | $42,590 |
| 208 | Johnson City, TN | $36,570 | $31,564 | $35,898 |
*Take-home pay divided by the BEA price level, so every city is measured in U.S.-average dollars. See all 357 metros →
Customer Service Representative salaries elsewhere in Tennessee
- Chattanooga, TN — $45,030
- Memphis, TN — $44,090
- Nashville, TN — $45,510
- Jackson, TN — $38,680
- Morristown, TN — $37,570
- Cleveland, TN — $37,600
- Kingsport, TN — $36,130
- Knoxville, TN — $38,840
Frequently asked questions
How much does a customer service representative make in Johnson City, TN?
The median customer service representative salary in the Johnson City, TN metro area is $36,570 a year, or about $17.58 an hour, according to the Bureau of Labor Statistics (May 2025). The middle half earn between $35,030 and $43,990.
What is a customer service representative’s take-home pay in Johnson City, TN?
On the median $36,570 salary, a single filer living in Tennessee takes home about $31,564 a year ($2,630 a month) after federal tax, Social Security, Medicare in 2026.
Is Johnson City, TN a good place to work as a customer service representative?
Pay here is 18% below the national median of $44,770. Local prices are 12.1% below the U.S. average, so the take-home pay buys what $35,898 would in a typical U.S. city. Johnson City, TN ranks #208 of 357 metro areas for cost-of-living-adjusted pay in this job.
Can a customer service representative afford rent in Johnson City, TN?
HUD’s fair market rent for a one-bedroom in Johnson City, TN is $893 a month ($1,132 for two bedrooms) — 34% of a median customer service representative’s monthly take-home pay. Financial planners usually suggest keeping rent under about 30%.
Related jobs in Johnson City, TN
- First-Line Supervisor of Office and Administrative Support Workers — $59,420
- Bookkeeping, Accounting, and Auditing Clerks — $40,700
- Secretaries and Administrative Assistants, Except Legal, Medical, and Executive — $40,060
- Medical Secretary and Administrative Assistant — $36,570
- Bill and Account Collector — $36,490
- Office Clerks, General — $36,420