Customer Service Representative Salary in Dubuque, IA

Customer Service Representatives in the Dubuque, IA metro area earn a median $46,670 a year — 4% more than the national median. After 2026 taxes, that is $38,558 take-home, or $3,213 a month.

Median salary
$46,670
$22.44 per hour
Typical range
$37,050 – $61,690
10th to 90th percentile
Jobs in Dubuque, IA
1,880
1.92× national concentration

Take-home pay calculator

Pre-filled with the median customer service representative salary in Dubuque, IA. Enter your own offer to see your paycheck.

Customer Service Representative in Dubuque, IA
Deductions, kids & local tax

2026 tax year. Federal brackets from IRS Rev. Proc. 2025-32.

Your take-home pay
$38,558
per year · effective tax rate 17.4%
$3,213Monthly
$1,607Twice a month
$1,483Every 2 weeks
$18.54Hourly
  • Federal income tax$3,420
  • Social Security (6.2%)$2,894
  • Medicare (1.45%)$677
  • Iowa income tax$1,122
  • Take-home pay$38,558

Marginal rate: 12% federal + 3.80% state

Customer Service Representative pay by experience in Dubuque, IA

PercentileSalaryHourlyTake-home / yrPer month
10th percentile (entry level)$37,050$17.81$31,194$2,599
25th percentile$40,410$19.43$33,766$2,814
Median (50th)$46,670$22.44$38,558$3,213
75th percentile$56,670$27.25$46,213$3,851
90th percentile (top earners)$61,690$29.66$50,055$4,171

Wages: BLS Occupational Employment and Wage Statistics, May 2025. Take-home: single filer, Iowa resident, 2026 tax rules.

What $46,670 buys in Dubuque, IA

Prices in Dubuque, IA are 12.7% lower than the U.S. average (housing costs are 36% below the national average). Adjusted for local prices, a median customer service representative's $38,558 take-home pay has the buying power of $44,153 in a typical American city.

1-bedroom rent
$841
26% of monthly take-home
2-bedroom rent
$1,077
34% of monthly take-home
Left after 1-BR rent
$2,372
per month for everything else

Rents: HUD Fair Market Rents, FY2026 (40th-percentile gross rent incl. utilities). Price levels: BEA Regional Price Parities, 2024.

Dubuque, IA has 1.9× the national concentration of customer service representative jobs — a strong local market for this occupation.

Best-paying cities for customer service representatives, adjusted for cost of living

Dubuque, IA ranks #2 of 357 metro areas once taxes and local prices are taken into account.

#Metro areaMedian salaryTake-homeReal value*
1St. Cloud, MN $48,120$39,089$44,605
2Dubuque, IA $46,670$38,558$44,153
3Des Moines, IA $48,880$40,249$43,892
4San Jose, CA $60,480$48,311$43,751
5Elkhart, IN $48,000$39,362$43,578
6Bismarck, ND $46,240$39,334$43,213
7Fond du Lac, WI $47,500$39,037$42,597
8Midland, MI $48,250$39,149$42,590

*Take-home pay divided by the BEA price level, so every city is measured in U.S.-average dollars. See all 357 metros →

Customer Service Representative salaries elsewhere in Iowa

Frequently asked questions

How much does a customer service representative make in Dubuque, IA?

The median customer service representative salary in the Dubuque, IA metro area is $46,670 a year, or about $22.44 an hour, according to the Bureau of Labor Statistics (May 2025). The middle half earn between $40,410 and $56,670.

What is a customer service representative’s take-home pay in Dubuque, IA?

On the median $46,670 salary, a single filer living in Iowa takes home about $38,558 a year ($3,213 a month) after federal tax, Social Security, Medicare and $1,122 in Iowa taxes in 2026.

Is Dubuque, IA a good place to work as a customer service representative?

Pay here is 4% above the national median of $44,770. Local prices are 12.7% below the U.S. average, so the take-home pay buys what $44,153 would in a typical U.S. city. Dubuque, IA ranks #2 of 357 metro areas for cost-of-living-adjusted pay in this job.

Can a customer service representative afford rent in Dubuque, IA?

HUD’s fair market rent for a one-bedroom in Dubuque, IA is $841 a month ($1,077 for two bedrooms) — 26% of a median customer service representative’s monthly take-home pay. Financial planners usually suggest keeping rent under about 30%.

Related jobs in Dubuque, IA

Cost of living & all salaries in Dubuque, IA →