Customer Service Representative Salary in Winston, NC

Customer Service Representatives in the Winston-Salem, NC metro area earn a median $38,410 a year — 14% less than the national median. After 2026 taxes, that is $32,019 take-home, or $2,668 a month.

Median salary
$38,410
$18.47 per hour
Typical range
$29,120 – $58,800
10th to 90th percentile
Jobs in Winston, NC
3,770
0.83× national concentration

Take-home pay calculator

Pre-filled with the median customer service representative salary in Winston, NC. Enter your own offer to see your paycheck.

Customer Service Representative in Winston, NC
Deductions, kids & local tax

2026 tax year. Federal brackets from IRS Rev. Proc. 2025-32.

Your take-home pay
$32,019
per year · effective tax rate 16.6%
$2,668Monthly
$1,334Twice a month
$1,231Every 2 weeks
$15.39Hourly
  • Federal income tax$2,429
  • Social Security (6.2%)$2,381
  • Medicare (1.45%)$557
  • North Carolina income tax$1,024
  • Take-home pay$32,019

Marginal rate: 12% federal + 3.99% state

Customer Service Representative pay by experience in Winston, NC

PercentileSalaryHourlyTake-home / yrPer month
10th percentile (entry level)$29,120$14.00$24,925$2,077
25th percentile$34,690$16.68$29,178$2,432
Median (50th)$38,410$18.47$32,019$2,668
75th percentile$46,990$22.59$38,570$3,214
90th percentile (top earners)$58,800$28.27$47,588$3,966

Wages: BLS Occupational Employment and Wage Statistics, May 2025. Take-home: single filer, North Carolina resident, 2026 tax rules.

What $38,410 buys in Winston, NC

Prices in Winston, NC are 8.0% lower than the U.S. average (housing costs are 29% below the national average). Adjusted for local prices, a median customer service representative's $32,019 take-home pay has the buying power of $34,787 in a typical American city.

1-bedroom rent
$1,031
39% of monthly take-home
2-bedroom rent
$1,164
44% of monthly take-home
Left after 1-BR rent
$1,637
per month for everything else

Rents: HUD Fair Market Rents, FY2026 (40th-percentile gross rent incl. utilities). Price levels: BEA Regional Price Parities, 2024.

Customer Service Representative jobs are about as common in Winston, NC as in the U.S. overall (location quotient 0.83).

Best-paying cities for customer service representatives, adjusted for cost of living

Winston, NC ranks #272 of 357 metro areas once taxes and local prices are taken into account.

#Metro areaMedian salaryTake-homeReal value*
1St. Cloud, MN $48,120$39,089$44,605
2Dubuque, IA $46,670$38,558$44,153
3Des Moines, IA $48,880$40,249$43,892
4San Jose, CA $60,480$48,311$43,751
5Elkhart, IN $48,000$39,362$43,578
6Bismarck, ND $46,240$39,334$43,213
7Fond du Lac, WI $47,500$39,037$42,597
8Midland, MI $48,250$39,149$42,590
272Winston, NC$38,410$32,019$34,787

*Take-home pay divided by the BEA price level, so every city is measured in U.S.-average dollars. See all 357 metros →

Customer Service Representative salaries elsewhere in North Carolina

Frequently asked questions

How much does a customer service representative make in Winston, NC?

The median customer service representative salary in the Winston-Salem, NC metro area is $38,410 a year, or about $18.47 an hour, according to the Bureau of Labor Statistics (May 2025). The middle half earn between $34,690 and $46,990.

What is a customer service representative’s take-home pay in Winston, NC?

On the median $38,410 salary, a single filer living in North Carolina takes home about $32,019 a year ($2,668 a month) after federal tax, Social Security, Medicare and $1,024 in North Carolina taxes in 2026.

Is Winston, NC a good place to work as a customer service representative?

Pay here is 14% below the national median of $44,770. Local prices are 8.0% below the U.S. average, so the take-home pay buys what $34,787 would in a typical U.S. city. Winston, NC ranks #272 of 357 metro areas for cost-of-living-adjusted pay in this job.

Can a customer service representative afford rent in Winston, NC?

HUD’s fair market rent for a one-bedroom in Winston, NC is $1,031 a month ($1,164 for two bedrooms) — 39% of a median customer service representative’s monthly take-home pay. Financial planners usually suggest keeping rent under about 30%.

Related jobs in Winston, NC

Cost of living & all salaries in Winston, NC →