Customer Service Representative Salary in Burlington, NC
Customer Service Representatives in the Burlington, NC metro area earn a median $41,040 a year — 8% less than the national median. After 2026 taxes, that is $34,027 take-home, or $2,836 a month.
Take-home pay calculator
Pre-filled with the median customer service representative salary in Burlington, NC. Enter your own offer to see your paycheck.
- Federal income tax$2,745
- Social Security (6.2%)$2,544
- Medicare (1.45%)$595
- North Carolina income tax$1,129
- Take-home pay$34,027
Marginal rate: 12% federal + 3.99% state
Customer Service Representative pay by experience in Burlington, NC
| Percentile | Salary | Hourly | Take-home / yr | Per month |
|---|---|---|---|---|
| 10th percentile (entry level) | $29,120 | $14.00 | $24,925 | $2,077 |
| 25th percentile | $34,950 | $16.80 | $29,377 | $2,448 |
| Median (50th) | $41,040 | $19.73 | $34,027 | $2,836 |
| 75th percentile | $48,000 | $23.08 | $39,342 | $3,278 |
| 90th percentile (top earners) | $57,150 | $27.48 | $46,328 | $3,861 |
Wages: BLS Occupational Employment and Wage Statistics, May 2025. Take-home: single filer, North Carolina resident, 2026 tax rules.
What $41,040 buys in Burlington, NC
Prices in Burlington, NC are 6.8% lower than the U.S. average (housing costs are 22% below the national average). Adjusted for local prices, a median customer service representative's $34,027 take-home pay has the buying power of $36,511 in a typical American city.
Rents: HUD Fair Market Rents, FY2026 (40th-percentile gross rent incl. utilities). Price levels: BEA Regional Price Parities, 2024.
Customer Service Representative jobs are about as common in Burlington, NC as in the U.S. overall (location quotient 1.14).
Best-paying cities for customer service representatives, adjusted for cost of living
Burlington, NC ranks #167 of 357 metro areas once taxes and local prices are taken into account.
| # | Metro area | Median salary | Take-home | Real value* |
|---|---|---|---|---|
| 1 | St. Cloud, MN | $48,120 | $39,089 | $44,605 |
| 2 | Dubuque, IA | $46,670 | $38,558 | $44,153 |
| 3 | Des Moines, IA | $48,880 | $40,249 | $43,892 |
| 4 | San Jose, CA | $60,480 | $48,311 | $43,751 |
| 5 | Elkhart, IN | $48,000 | $39,362 | $43,578 |
| 6 | Bismarck, ND | $46,240 | $39,334 | $43,213 |
| 7 | Fond du Lac, WI | $47,500 | $39,037 | $42,597 |
| 8 | Midland, MI | $48,250 | $39,149 | $42,590 |
| 167 | Burlington, NC | $41,040 | $34,027 | $36,511 |
*Take-home pay divided by the BEA price level, so every city is measured in U.S.-average dollars. See all 357 metros →
Customer Service Representative salaries elsewhere in North Carolina
- Durham, NC — $46,800
- Charlotte, NC — $44,980
- Greensboro, NC — $41,240
- Hickory, NC — $37,790
- Raleigh, NC — $41,900
- Winston, NC — $38,410
- Greenville, NC — $36,310
- Asheville, NC — $38,980
Frequently asked questions
How much does a customer service representative make in Burlington, NC?
The median customer service representative salary in the Burlington, NC metro area is $41,040 a year, or about $19.73 an hour, according to the Bureau of Labor Statistics (May 2025). The middle half earn between $34,950 and $48,000.
What is a customer service representative’s take-home pay in Burlington, NC?
On the median $41,040 salary, a single filer living in North Carolina takes home about $34,027 a year ($2,836 a month) after federal tax, Social Security, Medicare and $1,129 in North Carolina taxes in 2026.
Is Burlington, NC a good place to work as a customer service representative?
Pay here is 8% below the national median of $44,770. Local prices are 6.8% below the U.S. average, so the take-home pay buys what $36,511 would in a typical U.S. city. Burlington, NC ranks #167 of 357 metro areas for cost-of-living-adjusted pay in this job.
Can a customer service representative afford rent in Burlington, NC?
HUD’s fair market rent for a one-bedroom in Burlington, NC is $1,230 a month ($1,348 for two bedrooms) — 43% of a median customer service representative’s monthly take-home pay. Financial planners usually suggest keeping rent under about 30%.
Related jobs in Burlington, NC
- First-Line Supervisor of Office and Administrative Support Workers — $59,430
- Bookkeeping, Accounting, and Auditing Clerks — $47,460
- Secretaries and Administrative Assistants, Except Legal, Medical, and Executive — $44,630
- Medical Secretary and Administrative Assistant — $44,190
- Office Clerks, General — $38,760