Customer Service Representative Salary in Houston, TX
Customer Service Representatives in the Houston-Pasadena-The Woodlands, TX metro area earn a median $40,380 a year — 10% less than the national median. After 2026 taxes, that is $34,625 take-home, or $2,885 a month.
Take-home pay calculator
Pre-filled with the median customer service representative salary in Houston, TX. Enter your own offer to see your paycheck.
- Federal income tax$2,666
- Social Security (6.2%)$2,504
- Medicare (1.45%)$586
- Texas income tax$0
- Take-home pay$34,625
Marginal rate: 12% federal + 0.00% state
Got an offer somewhere else? Compare it with this one after taxes and rent →
Customer Service Representative pay by experience in Houston, TX
| Percentile | Salary | Hourly | Take-home / yr | Per month |
|---|---|---|---|---|
| 10th percentile (entry level) | $28,600 | $13.75 | $25,160 | $2,097 |
| 25th percentile | $35,610 | $17.12 | $30,793 | $2,566 |
| Median (50th) | $40,380 | $19.41 | $34,625 | $2,885 |
| 75th percentile | $48,500 | $23.32 | $41,150 | $3,429 |
| 90th percentile (top earners) | $59,840 | $28.77 | $50,261 | $4,188 |
Wages: BLS Occupational Employment and Wage Statistics, May 2025. Take-home: single filer, Texas resident, 2026 tax rules.
What $40,380 buys in Houston, TX
Prices in Houston, TX are 1.4% lower than the U.S. average (housing costs are 1.05× the national average). Adjusted for local prices, a median customer service representative's $34,625 take-home pay has the buying power of $35,107 in a typical American city.
Rents: HUD Fair Market Rents, FY2026 (40th-percentile gross rent incl. utilities). Price levels: BEA Regional Price Parities, 2024.
Customer Service Representative jobs are about as common in Houston, TX as in the U.S. overall (location quotient 1.19).
Best-paying cities for customer service representatives, adjusted for cost of living
Houston, TX ranks #109 of 142 metro areas once taxes and local prices are taken into account.
| # | Metro area | Median salary | Take-home | Real value* |
|---|---|---|---|---|
| 1 | Des Moines, IA | $48,880 | $40,249 | $43,892 |
| 2 | San Jose, CA | $60,480 | $48,311 | $43,751 |
| 3 | Cedar Rapids, IA | $45,510 | $37,670 | $42,343 |
| 4 | Chattanooga, TN | $45,030 | $38,362 | $41,942 |
| 5 | Canton, OH | $44,430 | $37,440 | $41,876 |
| 6 | Green Bay, WI | $46,880 | $38,566 | $41,431 |
| 7 | Sioux Falls, SD | $43,850 | $37,413 | $41,281 |
| 8 | Cleveland, OH | $46,040 | $38,689 | $41,193 |
| 109 | Houston, TX | $40,380 | $34,625 | $35,107 |
*Take-home pay divided by the BEA price level, so every city is measured in U.S.-average dollars. See all 142 metros →
About the job: customer service representatives
Interact with customers to provide basic or scripted information in response to routine inquiries about products and services. May handle and resolve general complaints.
- Typical education
- High school diploma or equivalent
- Work experience
- None required
- On-the-job training
- Short-term on-the-job training
- Job outlook, 2025–35
- -5.3% (declining)
Source: BLS Standard Occupational Classification and Employment Projections, 2025–35.
Customer Service Representative salaries elsewhere in Texas
- San Antonio, TX — $42,720
- Brownsville, TX — $38,350
- Austin, TX — $43,720
- Dallas, TX — $44,990
- Beaumont, TX — $37,980
- Killeen, TX — $38,280
- El Paso, TX — $37,640
- McAllen, TX — $35,830
Frequently asked questions
How much does a customer service representative make in Houston, TX?
The median customer service representative salary in the Houston-Pasadena-The Woodlands, TX metro area is $40,380 a year, or about $19.41 an hour, according to the Bureau of Labor Statistics (May 2025). The middle half earn between $35,610 and $48,500.
What is a customer service representative’s take-home pay in Houston, TX?
On the median $40,380 salary, a single filer living in Texas takes home about $34,625 a year ($2,885 a month) after federal tax, Social Security, Medicare in 2026.
Is Houston, TX a good place to work as a customer service representative?
Pay here is 10% below the national median of $44,770. Local prices are 1.4% below the U.S. average, so the take-home pay buys what $35,107 would in a typical U.S. city. Houston, TX ranks #109 of 142 metro areas for cost-of-living-adjusted pay in this job.
Can a customer service representative afford rent in Houston, TX?
HUD’s fair market rent for a one-bedroom in Houston, TX is $1,316 a month ($1,558 for two bedrooms) — 46% of a median customer service representative’s monthly take-home pay. Financial planners usually suggest keeping rent under about 30%.
Related jobs in Houston, TX
- Executive Secretary and Executive Administrative Assistant — $74,850
- First-Line Supervisor of Office and Administrative Support Workers — $65,990
- Postal Service Mail Carrier — $62,070
- Production, Planning, and Expediting Clerks — $57,600
- Payroll and Timekeeping Clerk — $54,090
- Bookkeeping, Accounting, and Auditing Clerks — $49,460
- Loan Interviewer and Clerk — $49,220
- Court, Municipal, and License Clerks — $48,930
- Insurance Claim and Policy Processing Clerk — $48,700
- Dispatchers, Except Police, Fire, and Ambulance — $48,550
- Billing and Posting Clerk — $47,360
- Secretaries and Administrative Assistants, Except Legal, Medical, and Executive — $46,750