Customer Service Representative Salary in Sacramento, CA
Customer Service Representatives in the Sacramento-Roseville-Folsom, CA metro area earn a median $49,940 a year — 12% more than the national median. After 2026 taxes, that is $40,612 take-home, or $3,384 a month.
Take-home pay calculator
Pre-filled with the median customer service representative salary in Sacramento, CA. Enter your own offer to see your paycheck.
- Federal income tax$3,813
- Social Security (6.2%)$3,096
- Medicare (1.45%)$724
- California income tax$1,046
- CA State Disability Insurance (SDI)$649
- Take-home pay$40,612
Marginal rate: 12% federal + 6.00% state
Got an offer somewhere else? Compare it with this one after taxes and rent →
Customer Service Representative pay by experience in Sacramento, CA
| Percentile | Salary | Hourly | Take-home / yr | Per month |
|---|---|---|---|---|
| 10th percentile (entry level) | $37,710 | $18.13 | $31,492 | $2,624 |
| 25th percentile | $44,420 | $21.36 | $36,528 | $3,044 |
| Median (50th) | $49,940 | $24.01 | $40,612 | $3,384 |
| 75th percentile | $62,880 | $30.23 | $50,064 | $4,172 |
| 90th percentile (top earners) | $75,470 | $36.28 | $58,117 | $4,843 |
Wages: BLS Occupational Employment and Wage Statistics, May 2025. Take-home: single filer, California resident, 2026 tax rules.
What $49,940 buys in Sacramento, CA
Prices in Sacramento, CA are 6.7% higher than the U.S. average (housing costs are 1.30× the national average). Adjusted for local prices, a median customer service representative's $40,612 take-home pay has the buying power of $38,072 in a typical American city.
Rents: HUD Fair Market Rents, FY2026 (40th-percentile gross rent incl. utilities). Price levels: BEA Regional Price Parities, 2024.
Customer Service Representative jobs are less concentrated in Sacramento, CA than nationally (location quotient 0.64), so openings may be scarcer.
Best-paying cities for customer service representatives, adjusted for cost of living
Sacramento, CA ranks #44 of 142 metro areas once taxes and local prices are taken into account.
| # | Metro area | Median salary | Take-home | Real value* |
|---|---|---|---|---|
| 1 | Des Moines, IA | $48,880 | $40,249 | $43,892 |
| 2 | San Jose, CA | $60,480 | $48,311 | $43,751 |
| 3 | Cedar Rapids, IA | $45,510 | $37,670 | $42,343 |
| 4 | Chattanooga, TN | $45,030 | $38,362 | $41,942 |
| 5 | Canton, OH | $44,430 | $37,440 | $41,876 |
| 6 | Green Bay, WI | $46,880 | $38,566 | $41,431 |
| 7 | Sioux Falls, SD | $43,850 | $37,413 | $41,281 |
| 8 | Cleveland, OH | $46,040 | $38,689 | $41,193 |
| 44 | Sacramento, CA | $49,940 | $40,612 | $38,072 |
*Take-home pay divided by the BEA price level, so every city is measured in U.S.-average dollars. See all 142 metros →
About the job: customer service representatives
Interact with customers to provide basic or scripted information in response to routine inquiries about products and services. May handle and resolve general complaints.
- Typical education
- High school diploma or equivalent
- Work experience
- None required
- On-the-job training
- Short-term on-the-job training
- Job outlook, 2025–35
- -5.3% (declining)
Source: BLS Standard Occupational Classification and Employment Projections, 2025–35.
Customer Service Representative salaries elsewhere in California
- San Jose, CA — $60,480
- San Francisco, CA — $57,830
- Stockton, CA — $49,990
- Fresno, CA — $46,070
- Oxnard, CA — $49,190
- Riverside, CA — $47,150
- San Diego, CA — $48,730
- Los Angeles, CA — $48,840
Frequently asked questions
How much does a customer service representative make in Sacramento, CA?
The median customer service representative salary in the Sacramento-Roseville-Folsom, CA metro area is $49,940 a year, or about $24.01 an hour, according to the Bureau of Labor Statistics (May 2025). The middle half earn between $44,420 and $62,880.
What is a customer service representative’s take-home pay in Sacramento, CA?
On the median $49,940 salary, a single filer living in California takes home about $40,612 a year ($3,384 a month) after federal tax, Social Security, Medicare and $1,695 in California taxes in 2026.
Is Sacramento, CA a good place to work as a customer service representative?
Pay here is 12% above the national median of $44,770. Local prices are 6.7% above the U.S. average, so the take-home pay buys what $38,072 would in a typical U.S. city. Sacramento, CA ranks #44 of 142 metro areas for cost-of-living-adjusted pay in this job.
Can a customer service representative afford rent in Sacramento, CA?
HUD’s fair market rent for a one-bedroom in Sacramento, CA is $1,812 a month ($2,241 for two bedrooms) — 54% of a median customer service representative’s monthly take-home pay. Financial planners usually suggest keeping rent under about 30%.
Related jobs in Sacramento, CA
- Executive Secretary and Executive Administrative Assistant — $87,910
- First-Line Supervisor of Office and Administrative Support Workers — $77,350
- Billing and Posting Clerk — $58,190
- Medical Secretary and Administrative Assistant — $57,730
- Bookkeeping, Accounting, and Auditing Clerks — $56,840
- Secretaries and Administrative Assistants, Except Legal, Medical, and Executive — $55,020
- Office Clerks, General — $48,940
- Shipping, Receiving, and Inventory Clerks — $47,660
- Receptionist and Information Clerk — $45,140