Customer Service Representative Salary in Springfield, MO
Customer Service Representatives in the Springfield, MO metro area earn a median $38,970 a year — 13% less than the national median. After 2026 taxes, that is $32,598 take-home, or $2,717 a month.
Take-home pay calculator
Pre-filled with the median customer service representative salary in Springfield, MO. Enter your own offer to see your paycheck.
- Federal income tax$2,496
- Social Security (6.2%)$2,416
- Medicare (1.45%)$565
- Missouri income tax$894
- Take-home pay$32,598
Marginal rate: 12% federal + 4.70% state
Customer Service Representative pay by experience in Springfield, MO
| Percentile | Salary | Hourly | Take-home / yr | Per month |
|---|---|---|---|---|
| 10th percentile (entry level) | $31,130 | $14.97 | $26,667 | $2,222 |
| 25th percentile | $35,400 | $17.02 | $29,897 | $2,491 |
| Median (50th) | $38,970 | $18.74 | $32,598 | $2,717 |
| 75th percentile | $48,380 | $23.26 | $39,717 | $3,310 |
| 90th percentile (top earners) | $60,400 | $29.04 | $48,810 | $4,067 |
Wages: BLS Occupational Employment and Wage Statistics, May 2025. Take-home: single filer, Missouri resident, 2026 tax rules.
What $38,970 buys in Springfield, MO
Prices in Springfield, MO are 11.4% lower than the U.S. average (housing costs are 34% below the national average). Adjusted for local prices, a median customer service representative's $32,598 take-home pay has the buying power of $36,799 in a typical American city.
Rents: HUD Fair Market Rents, FY2026 (40th-percentile gross rent incl. utilities). Price levels: BEA Regional Price Parities, 2024.
Customer Service Representative jobs are about as common in Springfield, MO as in the U.S. overall (location quotient 1.11).
Best-paying cities for customer service representatives, adjusted for cost of living
Springfield, MO ranks #156 of 357 metro areas once taxes and local prices are taken into account.
| # | Metro area | Median salary | Take-home | Real value* |
|---|---|---|---|---|
| 1 | St. Cloud, MN | $48,120 | $39,089 | $44,605 |
| 2 | Dubuque, IA | $46,670 | $38,558 | $44,153 |
| 3 | Des Moines, IA | $48,880 | $40,249 | $43,892 |
| 4 | San Jose, CA | $60,480 | $48,311 | $43,751 |
| 5 | Elkhart, IN | $48,000 | $39,362 | $43,578 |
| 6 | Bismarck, ND | $46,240 | $39,334 | $43,213 |
| 7 | Fond du Lac, WI | $47,500 | $39,037 | $42,597 |
| 8 | Midland, MI | $48,250 | $39,149 | $42,590 |
| 156 | Springfield, MO | $38,970 | $32,598 | $36,799 |
*Take-home pay divided by the BEA price level, so every city is measured in U.S.-average dollars. See all 357 metros →
Customer Service Representative salaries elsewhere in Missouri
- St. Joseph, MO — $42,840
- Joplin, MO — $41,850
- St. Louis, MO — $45,800
- Kansas City, MO — $44,350
- Columbia, MO — $41,210
- Cape Girardeau, MO — $38,190
- Jefferson City, MO — $38,990
Frequently asked questions
How much does a customer service representative make in Springfield, MO?
The median customer service representative salary in the Springfield, MO metro area is $38,970 a year, or about $18.74 an hour, according to the Bureau of Labor Statistics (May 2025). The middle half earn between $35,400 and $48,380.
What is a customer service representative’s take-home pay in Springfield, MO?
On the median $38,970 salary, a single filer living in Missouri takes home about $32,598 a year ($2,717 a month) after federal tax, Social Security, Medicare and $894 in Missouri taxes in 2026.
Is Springfield, MO a good place to work as a customer service representative?
Pay here is 13% below the national median of $44,770. Local prices are 11.4% below the U.S. average, so the take-home pay buys what $36,799 would in a typical U.S. city. Springfield, MO ranks #156 of 357 metro areas for cost-of-living-adjusted pay in this job.
Can a customer service representative afford rent in Springfield, MO?
HUD’s fair market rent for a one-bedroom in Springfield, MO is $868 a month ($1,074 for two bedrooms) — 32% of a median customer service representative’s monthly take-home pay. Financial planners usually suggest keeping rent under about 30%.
Related jobs in Springfield, MO
- First-Line Supervisor of Office and Administrative Support Workers — $60,560
- Postal Service Mail Carrier — $58,710
- Executive Secretary and Executive Administrative Assistant — $53,920
- Production, Planning, and Expediting Clerks — $49,220
- Loan Interviewer and Clerk — $45,930
- Bookkeeping, Accounting, and Auditing Clerks — $45,330
- Billing and Posting Clerk — $43,260
- Shipping, Receiving, and Inventory Clerks — $41,850
- Secretaries and Administrative Assistants, Except Legal, Medical, and Executive — $40,690
- Office Clerks, General — $38,320
- Medical Secretary and Administrative Assistant — $37,150
- Teller — $36,650