Customer Service Representative Salary in Pittsfield, MA
Customer Service Representatives in the Pittsfield, MA metro area earn a median $44,650 a year — 0% less than the national median. After 2026 taxes, that is $36,044 take-home, or $3,004 a month.
Take-home pay calculator
Pre-filled with the median customer service representative salary in Pittsfield, MA. Enter your own offer to see your paycheck.
- Federal income tax$3,178
- Social Security (6.2%)$2,768
- Medicare (1.45%)$647
- Massachusetts income tax$2,013
- Take-home pay$36,044
Marginal rate: 12% federal + 5.00% state
Customer Service Representative pay by experience in Pittsfield, MA
| Percentile | Salary | Hourly | Take-home / yr | Per month |
|---|---|---|---|---|
| 10th percentile (entry level) | $34,350 | $16.51 | $28,283 | $2,357 |
| 25th percentile | $38,010 | $18.27 | $31,041 | $2,587 |
| Median (50th) | $44,650 | $21.47 | $36,044 | $3,004 |
| 75th percentile | $56,860 | $27.34 | $45,244 | $3,770 |
| 90th percentile (top earners) | $64,360 | $30.94 | $50,895 | $4,241 |
Wages: BLS Occupational Employment and Wage Statistics, May 2025. Take-home: single filer, Massachusetts resident, 2026 tax rules.
What $44,650 buys in Pittsfield, MA
Prices in Pittsfield, MA are 4.9% lower than the U.S. average (housing costs are 27% below the national average). Adjusted for local prices, a median customer service representative's $36,044 take-home pay has the buying power of $37,899 in a typical American city.
Rents: HUD Fair Market Rents, FY2026 (40th-percentile gross rent incl. utilities). Price levels: BEA Regional Price Parities, 2024.
Customer Service Representative jobs are less concentrated in Pittsfield, MA than nationally (location quotient 0.72), so openings may be scarcer.
Best-paying cities for customer service representatives, adjusted for cost of living
Pittsfield, MA ranks #108 of 357 metro areas once taxes and local prices are taken into account.
| # | Metro area | Median salary | Take-home | Real value* |
|---|---|---|---|---|
| 1 | St. Cloud, MN | $48,120 | $39,089 | $44,605 |
| 2 | Dubuque, IA | $46,670 | $38,558 | $44,153 |
| 3 | Des Moines, IA | $48,880 | $40,249 | $43,892 |
| 4 | San Jose, CA | $60,480 | $48,311 | $43,751 |
| 5 | Elkhart, IN | $48,000 | $39,362 | $43,578 |
| 6 | Bismarck, ND | $46,240 | $39,334 | $43,213 |
| 7 | Fond du Lac, WI | $47,500 | $39,037 | $42,597 |
| 8 | Midland, MI | $48,250 | $39,149 | $42,590 |
| 108 | Pittsfield, MA | $44,650 | $36,044 | $37,899 |
*Take-home pay divided by the BEA price level, so every city is measured in U.S.-average dollars. See all 357 metros →
Customer Service Representative salaries elsewhere in Massachusetts
- Springfield, MA — $46,790
- Barnstable Town, MA — $47,880
- Worcester, MA — $47,540
- Boston, MA — $49,920
- Amherst Town, MA — $43,560
Frequently asked questions
How much does a customer service representative make in Pittsfield, MA?
The median customer service representative salary in the Pittsfield, MA metro area is $44,650 a year, or about $21.47 an hour, according to the Bureau of Labor Statistics (May 2025). The middle half earn between $38,010 and $56,860.
What is a customer service representative’s take-home pay in Pittsfield, MA?
On the median $44,650 salary, a single filer living in Massachusetts takes home about $36,044 a year ($3,004 a month) after federal tax, Social Security, Medicare and $2,013 in Massachusetts taxes in 2026.
Is Pittsfield, MA a good place to work as a customer service representative?
Pay here is 0% below the national median of $44,770. Local prices are 4.9% below the U.S. average, so the take-home pay buys what $37,899 would in a typical U.S. city. Pittsfield, MA ranks #108 of 357 metro areas for cost-of-living-adjusted pay in this job.
Can a customer service representative afford rent in Pittsfield, MA?
HUD’s fair market rent for a one-bedroom in Pittsfield, MA is $1,281 a month ($1,657 for two bedrooms) — 43% of a median customer service representative’s monthly take-home pay. Financial planners usually suggest keeping rent under about 30%.
Related jobs in Pittsfield, MA
- First-Line Supervisor of Office and Administrative Support Workers — $70,880
- Bookkeeping, Accounting, and Auditing Clerks — $55,320
- Secretaries and Administrative Assistants, Except Legal, Medical, and Executive — $49,990
- Medical Secretary and Administrative Assistant — $48,930
- Office Clerks, General — $46,970