Customer Service Representative Salary in Utica, NY
Customer Service Representatives in the Utica-Rome, NY metro area earn a median $45,250 a year — 1% more than the national median. After 2026 taxes, that is $36,692 take-home, or $3,058 a month.
Take-home pay calculator
Pre-filled with the median customer service representative salary in Utica, NY. Enter your own offer to see your paycheck.
- Federal income tax$3,250
- Social Security (6.2%)$2,806
- Medicare (1.45%)$656
- New York income tax$1,847
- Take-home pay$36,692
Marginal rate: 12% federal + 5.40% state
Customer Service Representative pay by experience in Utica, NY
| Percentile | Salary | Hourly | Take-home / yr | Per month |
|---|---|---|---|---|
| 10th percentile (entry level) | $33,240 | $15.98 | $27,690 | $2,308 |
| 25th percentile | $37,220 | $17.89 | $30,673 | $2,556 |
| Median (50th) | $45,250 | $21.75 | $36,692 | $3,058 |
| 75th percentile | $55,040 | $26.46 | $44,029 | $3,669 |
| 90th percentile (top earners) | $65,400 | $31.44 | $51,794 | $4,316 |
Wages: BLS Occupational Employment and Wage Statistics, May 2025. Take-home: single filer, New York resident, 2026 tax rules.
What $45,250 buys in Utica, NY
Prices in Utica, NY are 7.3% lower than the U.S. average (housing costs are 34% below the national average). Adjusted for local prices, a median customer service representative's $36,692 take-home pay has the buying power of $39,591 in a typical American city.
Rents: HUD Fair Market Rents, FY2026 (40th-percentile gross rent incl. utilities). Price levels: BEA Regional Price Parities, 2024.
Customer Service Representative jobs are about as common in Utica, NY as in the U.S. overall (location quotient 0.90).
Best-paying cities for customer service representatives, adjusted for cost of living
Utica, NY ranks #55 of 357 metro areas once taxes and local prices are taken into account.
| # | Metro area | Median salary | Take-home | Real value* |
|---|---|---|---|---|
| 1 | St. Cloud, MN | $48,120 | $39,089 | $44,605 |
| 2 | Dubuque, IA | $46,670 | $38,558 | $44,153 |
| 3 | Des Moines, IA | $48,880 | $40,249 | $43,892 |
| 4 | San Jose, CA | $60,480 | $48,311 | $43,751 |
| 5 | Elkhart, IN | $48,000 | $39,362 | $43,578 |
| 6 | Bismarck, ND | $46,240 | $39,334 | $43,213 |
| 7 | Fond du Lac, WI | $47,500 | $39,037 | $42,597 |
| 8 | Midland, MI | $48,250 | $39,149 | $42,590 |
| 55 | Utica, NY | $45,250 | $36,692 | $39,591 |
*Take-home pay divided by the BEA price level, so every city is measured in U.S.-average dollars. See all 357 metros →
Customer Service Representative salaries elsewhere in New York
- Binghamton, NY — $45,280
- Glens Falls, NY — $45,830
- Buffalo, NY — $45,520
- Syracuse, NY — $45,360
- Rochester, NY — $44,740
- Albany, NY — $45,350
- Ithaca, NY — $45,390
- New York, NY — $49,590
Frequently asked questions
How much does a customer service representative make in Utica, NY?
The median customer service representative salary in the Utica-Rome, NY metro area is $45,250 a year, or about $21.75 an hour, according to the Bureau of Labor Statistics (May 2025). The middle half earn between $37,220 and $55,040.
What is a customer service representative’s take-home pay in Utica, NY?
On the median $45,250 salary, a single filer living in New York takes home about $36,692 a year ($3,058 a month) after federal tax, Social Security, Medicare and $1,847 in New York taxes in 2026.
Is Utica, NY a good place to work as a customer service representative?
Pay here is 1% above the national median of $44,770. Local prices are 7.3% below the U.S. average, so the take-home pay buys what $39,591 would in a typical U.S. city. Utica, NY ranks #55 of 357 metro areas for cost-of-living-adjusted pay in this job.
Can a customer service representative afford rent in Utica, NY?
HUD’s fair market rent for a one-bedroom in Utica, NY is $926 a month ($1,172 for two bedrooms) — 30% of a median customer service representative’s monthly take-home pay. Financial planners usually suggest keeping rent under about 30%.
Related jobs in Utica, NY
- Executive Secretary and Executive Administrative Assistant — $66,990
- First-Line Supervisor of Office and Administrative Support Workers — $66,390
- Bookkeeping, Accounting, and Auditing Clerks — $49,280
- Secretaries and Administrative Assistants, Except Legal, Medical, and Executive — $46,110
- Shipping, Receiving, and Inventory Clerks — $45,630
- Medical Secretary and Administrative Assistant — $43,570
- Office Clerks, General — $38,160
- Receptionist and Information Clerk — $36,810