Customer Service Representative Salary in Florence, AL
Customer Service Representatives in the Florence-Muscle Shoals, AL metro area earn a median $37,520 a year — 16% less than the national median. After 2026 taxes, that is $30,716 take-home, or $2,560 a month.
Take-home pay calculator
Pre-filled with the median customer service representative salary in Florence, AL. Enter your own offer to see your paycheck.
- Federal income tax$2,322
- Social Security (6.2%)$2,326
- Medicare (1.45%)$544
- Alabama income tax$1,611
- Take-home pay$30,716
Marginal rate: 12% federal + 5.00% state
Customer Service Representative pay by experience in Florence, AL
| Percentile | Salary | Hourly | Take-home / yr | Per month |
|---|---|---|---|---|
| 10th percentile (entry level) | $29,960 | $14.40 | $25,020 | $2,085 |
| 25th percentile | $34,300 | $16.49 | $28,290 | $2,358 |
| Median (50th) | $37,520 | $18.04 | $30,716 | $2,560 |
| 75th percentile | $44,980 | $21.63 | $36,337 | $3,028 |
| 90th percentile (top earners) | $51,420 | $24.72 | $41,190 | $3,432 |
Wages: BLS Occupational Employment and Wage Statistics, May 2025. Take-home: single filer, Alabama resident, 2026 tax rules.
What $37,520 buys in Florence, AL
Prices in Florence, AL are 15.2% lower than the U.S. average (housing costs are 52% below the national average). Adjusted for local prices, a median customer service representative's $30,716 take-home pay has the buying power of $36,215 in a typical American city.
Rents: HUD Fair Market Rents, FY2026 (40th-percentile gross rent incl. utilities). Price levels: BEA Regional Price Parities, 2024.
Customer Service Representative jobs are less concentrated in Florence, AL than nationally (location quotient 0.69), so openings may be scarcer.
Best-paying cities for customer service representatives, adjusted for cost of living
Florence, AL ranks #184 of 357 metro areas once taxes and local prices are taken into account.
| # | Metro area | Median salary | Take-home | Real value* |
|---|---|---|---|---|
| 1 | St. Cloud, MN | $48,120 | $39,089 | $44,605 |
| 2 | Dubuque, IA | $46,670 | $38,558 | $44,153 |
| 3 | Des Moines, IA | $48,880 | $40,249 | $43,892 |
| 4 | San Jose, CA | $60,480 | $48,311 | $43,751 |
| 5 | Elkhart, IN | $48,000 | $39,362 | $43,578 |
| 6 | Bismarck, ND | $46,240 | $39,334 | $43,213 |
| 7 | Fond du Lac, WI | $47,500 | $39,037 | $42,597 |
| 8 | Midland, MI | $48,250 | $39,149 | $42,590 |
| 184 | Florence, AL | $37,520 | $30,716 | $36,215 |
*Take-home pay divided by the BEA price level, so every city is measured in U.S.-average dollars. See all 357 metros →
Customer Service Representative salaries elsewhere in Alabama
- Decatur, AL — $41,070
- Birmingham, AL — $40,530
- Dothan, AL — $36,180
- Tuscaloosa, AL — $37,990
- Mobile, AL — $37,690
- Montgomery, AL — $36,960
- Huntsville, AL — $38,400
- Auburn, AL — $35,810
Frequently asked questions
How much does a customer service representative make in Florence, AL?
The median customer service representative salary in the Florence-Muscle Shoals, AL metro area is $37,520 a year, or about $18.04 an hour, according to the Bureau of Labor Statistics (May 2025). The middle half earn between $34,300 and $44,980.
What is a customer service representative’s take-home pay in Florence, AL?
On the median $37,520 salary, a single filer living in Alabama takes home about $30,716 a year ($2,560 a month) after federal tax, Social Security, Medicare and $1,611 in Alabama taxes in 2026.
Is Florence, AL a good place to work as a customer service representative?
Pay here is 16% below the national median of $44,770. Local prices are 15.2% below the U.S. average, so the take-home pay buys what $36,215 would in a typical U.S. city. Florence, AL ranks #184 of 357 metro areas for cost-of-living-adjusted pay in this job.
Can a customer service representative afford rent in Florence, AL?
HUD’s fair market rent for a one-bedroom in Florence, AL is $775 a month ($1,000 for two bedrooms) — 30% of a median customer service representative’s monthly take-home pay. Financial planners usually suggest keeping rent under about 30%.