Customer Service Representative Salary in Springfield, OH
Customer Service Representatives in the Springfield, OH metro area earn a median $39,000 a year — 13% less than the national median. After 2026 taxes, that is $33,226 take-home, or $2,769 a month.
Take-home pay calculator
Pre-filled with the median customer service representative salary in Springfield, OH. Enter your own offer to see your paycheck.
- Federal income tax$2,500
- Social Security (6.2%)$2,418
- Medicare (1.45%)$566
- Ohio income tax$290
- Take-home pay$33,226
Marginal rate: 12% federal + 2.75% state
Customer Service Representative pay by experience in Springfield, OH
| Percentile | Salary | Hourly | Take-home / yr | Per month |
|---|---|---|---|---|
| 10th percentile (entry level) | $30,070 | $14.46 | $26,297 | $2,191 |
| 25th percentile | $36,040 | $17.33 | $30,929 | $2,577 |
| Median (50th) | $39,000 | $18.75 | $33,226 | $2,769 |
| 75th percentile | $49,620 | $23.86 | $41,467 | $3,456 |
| 90th percentile (top earners) | $61,600 | $29.62 | $50,764 | $4,230 |
Wages: BLS Occupational Employment and Wage Statistics, May 2025. Take-home: single filer, Ohio resident, 2026 tax rules.
What $39,000 buys in Springfield, OH
Prices in Springfield, OH are 9.5% lower than the U.S. average (housing costs are 38% below the national average). Adjusted for local prices, a median customer service representative's $33,226 take-home pay has the buying power of $36,722 in a typical American city.
Rents: HUD Fair Market Rents, FY2026 (40th-percentile gross rent incl. utilities). Price levels: BEA Regional Price Parities, 2024.
Customer Service Representative jobs are about as common in Springfield, OH as in the U.S. overall (location quotient 0.87).
Best-paying cities for customer service representatives, adjusted for cost of living
Springfield, OH ranks #161 of 357 metro areas once taxes and local prices are taken into account.
| # | Metro area | Median salary | Take-home | Real value* |
|---|---|---|---|---|
| 1 | St. Cloud, MN | $48,120 | $39,089 | $44,605 |
| 2 | Dubuque, IA | $46,670 | $38,558 | $44,153 |
| 3 | Des Moines, IA | $48,880 | $40,249 | $43,892 |
| 4 | San Jose, CA | $60,480 | $48,311 | $43,751 |
| 5 | Elkhart, IN | $48,000 | $39,362 | $43,578 |
| 6 | Bismarck, ND | $46,240 | $39,334 | $43,213 |
| 7 | Fond du Lac, WI | $47,500 | $39,037 | $42,597 |
| 8 | Midland, MI | $48,250 | $39,149 | $42,590 |
| 161 | Springfield, OH | $39,000 | $33,226 | $36,722 |
*Take-home pay divided by the BEA price level, so every city is measured in U.S.-average dollars. See all 357 metros →
Customer Service Representative salaries elsewhere in Ohio
- Canton, OH — $44,430
- Cleveland, OH — $46,040
- Akron, OH — $45,420
- Cincinnati, OH — $46,470
- Dayton, OH — $44,970
- Columbus, OH — $46,350
- Lima, OH — $42,340
- Toledo, OH — $42,970
Frequently asked questions
How much does a customer service representative make in Springfield, OH?
The median customer service representative salary in the Springfield, OH metro area is $39,000 a year, or about $18.75 an hour, according to the Bureau of Labor Statistics (May 2025). The middle half earn between $36,040 and $49,620.
What is a customer service representative’s take-home pay in Springfield, OH?
On the median $39,000 salary, a single filer living in Ohio takes home about $33,226 a year ($2,769 a month) after federal tax, Social Security, Medicare and $290 in Ohio taxes in 2026.
Is Springfield, OH a good place to work as a customer service representative?
Pay here is 13% below the national median of $44,770. Local prices are 9.5% below the U.S. average, so the take-home pay buys what $36,722 would in a typical U.S. city. Springfield, OH ranks #161 of 357 metro areas for cost-of-living-adjusted pay in this job.
Can a customer service representative afford rent in Springfield, OH?
HUD’s fair market rent for a one-bedroom in Springfield, OH is $843 a month ($1,106 for two bedrooms) — 30% of a median customer service representative’s monthly take-home pay. Financial planners usually suggest keeping rent under about 30%.