Customer Service Representative Salary in Akron, OH
Customer Service Representatives in the Akron, OH metro area earn a median $45,420 a year — 1% more than the national median. After 2026 taxes, that is $38,208 take-home, or $3,184 a month.
Take-home pay calculator
Pre-filled with the median customer service representative salary in Akron, OH. Enter your own offer to see your paycheck.
- Federal income tax$3,270
- Social Security (6.2%)$2,816
- Medicare (1.45%)$659
- Ohio income tax$467
- Take-home pay$38,208
Marginal rate: 12% federal + 2.75% state
Customer Service Representative pay by experience in Akron, OH
| Percentile | Salary | Hourly | Take-home / yr | Per month |
|---|---|---|---|---|
| 10th percentile (entry level) | $31,110 | $14.96 | $27,104 | $2,259 |
| 25th percentile | $37,710 | $18.13 | $32,225 | $2,685 |
| Median (50th) | $45,420 | $21.84 | $38,208 | $3,184 |
| 75th percentile | $55,340 | $26.61 | $45,906 | $3,826 |
| 90th percentile (top earners) | $68,020 | $32.70 | $55,594 | $4,633 |
Wages: BLS Occupational Employment and Wage Statistics, May 2025. Take-home: single filer, Ohio resident, 2026 tax rules.
What $45,420 buys in Akron, OH
Prices in Akron, OH are 6.6% lower than the U.S. average (housing costs are 23% below the national average). Adjusted for local prices, a median customer service representative's $38,208 take-home pay has the buying power of $40,921 in a typical American city.
Rents: HUD Fair Market Rents, FY2026 (40th-percentile gross rent incl. utilities). Price levels: BEA Regional Price Parities, 2024.
Customer Service Representative jobs are about as common in Akron, OH as in the U.S. overall (location quotient 1.08).
Best-paying cities for customer service representatives, adjusted for cost of living
Akron, OH ranks #25 of 357 metro areas once taxes and local prices are taken into account.
| # | Metro area | Median salary | Take-home | Real value* |
|---|---|---|---|---|
| 1 | St. Cloud, MN | $48,120 | $39,089 | $44,605 |
| 2 | Dubuque, IA | $46,670 | $38,558 | $44,153 |
| 3 | Des Moines, IA | $48,880 | $40,249 | $43,892 |
| 4 | San Jose, CA | $60,480 | $48,311 | $43,751 |
| 5 | Elkhart, IN | $48,000 | $39,362 | $43,578 |
| 6 | Bismarck, ND | $46,240 | $39,334 | $43,213 |
| 7 | Fond du Lac, WI | $47,500 | $39,037 | $42,597 |
| 8 | Midland, MI | $48,250 | $39,149 | $42,590 |
| 25 | Akron, OH | $45,420 | $38,208 | $40,921 |
*Take-home pay divided by the BEA price level, so every city is measured in U.S.-average dollars. See all 357 metros →
Customer Service Representative salaries elsewhere in Ohio
- Canton, OH — $44,430
- Cleveland, OH — $46,040
- Cincinnati, OH — $46,470
- Dayton, OH — $44,970
- Columbus, OH — $46,350
- Lima, OH — $42,340
- Toledo, OH — $42,970
- Sandusky, OH — $39,260
Frequently asked questions
How much does a customer service representative make in Akron, OH?
The median customer service representative salary in the Akron, OH metro area is $45,420 a year, or about $21.84 an hour, according to the Bureau of Labor Statistics (May 2025). The middle half earn between $37,710 and $55,340.
What is a customer service representative’s take-home pay in Akron, OH?
On the median $45,420 salary, a single filer living in Ohio takes home about $38,208 a year ($3,184 a month) after federal tax, Social Security, Medicare and $467 in Ohio taxes in 2026.
Is Akron, OH a good place to work as a customer service representative?
Pay here is 1% above the national median of $44,770. Local prices are 6.6% below the U.S. average, so the take-home pay buys what $40,921 would in a typical U.S. city. Akron, OH ranks #25 of 357 metro areas for cost-of-living-adjusted pay in this job.
Can a customer service representative afford rent in Akron, OH?
HUD’s fair market rent for a one-bedroom in Akron, OH is $985 a month ($1,268 for two bedrooms) — 31% of a median customer service representative’s monthly take-home pay. Financial planners usually suggest keeping rent under about 30%.
Related jobs in Akron, OH
- Executive Secretary and Executive Administrative Assistant — $65,240
- First-Line Supervisor of Office and Administrative Support Workers — $64,620
- Postal Service Mail Carrier — $59,880
- Production, Planning, and Expediting Clerks — $59,340
- Bookkeeping, Accounting, and Auditing Clerks — $49,180
- Insurance Claim and Policy Processing Clerk — $47,120
- Secretaries and Administrative Assistants, Except Legal, Medical, and Executive — $46,140
- Billing and Posting Clerk — $45,850
- Shipping, Receiving, and Inventory Clerks — $43,090
- Office Clerks, General — $42,940
- Medical Secretary and Administrative Assistant — $41,740
- Teller — $41,310