Customer Service Representative Salary in Pocatello, ID

Customer Service Representatives in the Pocatello, ID metro area earn a median $37,940 a year — 15% less than the national median. After 2026 taxes, that is $31,762 take-home, or $2,647 a month.

Median salary
$37,940
$18.24 per hour
Typical range
$31,420 – $59,980
10th to 90th percentile
Jobs in Pocatello, ID
1,130
1.78× national concentration

Take-home pay calculator

Pre-filled with the median customer service representative salary in Pocatello, ID. Enter your own offer to see your paycheck.

Customer Service Representative in Pocatello, ID
Deductions, kids & local tax

2026 tax year. Federal brackets from IRS Rev. Proc. 2025-32.

Your take-home pay
$31,762
per year · effective tax rate 16.3%
$2,647Monthly
$1,323Twice a month
$1,222Every 2 weeks
$15.27Hourly
  • Federal income tax$2,373
  • Social Security (6.2%)$2,352
  • Medicare (1.45%)$550
  • Idaho income tax$903
  • Take-home pay$31,762

Marginal rate: 12% federal + 5.30% state

Customer Service Representative pay by experience in Pocatello, ID

PercentileSalaryHourlyTake-home / yrPer month
10th percentile (entry level)$31,420$15.11$26,869$2,239
25th percentile$37,230$17.90$31,229$2,602
Median (50th)$37,940$18.24$31,762$2,647
75th percentile$43,740$21.03$36,115$3,010
90th percentile (top earners)$59,980$28.84$48,303$4,025

Wages: BLS Occupational Employment and Wage Statistics, May 2025. Take-home: single filer, Idaho resident, 2026 tax rules.

What $37,940 buys in Pocatello, ID

Prices in Pocatello, ID are 11.1% lower than the U.S. average (housing costs are 34% below the national average). Adjusted for local prices, a median customer service representative's $31,762 take-home pay has the buying power of $35,726 in a typical American city.

1-bedroom rent
$894
34% of monthly take-home
2-bedroom rent
$1,173
44% of monthly take-home
Left after 1-BR rent
$1,753
per month for everything else

Rents: HUD Fair Market Rents, FY2026 (40th-percentile gross rent incl. utilities). Price levels: BEA Regional Price Parities, 2024.

Pocatello, ID has 1.8× the national concentration of customer service representative jobs — a strong local market for this occupation.

Best-paying cities for customer service representatives, adjusted for cost of living

Pocatello, ID ranks #217 of 357 metro areas once taxes and local prices are taken into account.

#Metro areaMedian salaryTake-homeReal value*
1St. Cloud, MN $48,120$39,089$44,605
2Dubuque, IA $46,670$38,558$44,153
3Des Moines, IA $48,880$40,249$43,892
4San Jose, CA $60,480$48,311$43,751
5Elkhart, IN $48,000$39,362$43,578
6Bismarck, ND $46,240$39,334$43,213
7Fond du Lac, WI $47,500$39,037$42,597
8Midland, MI $48,250$39,149$42,590
217Pocatello, ID$37,940$31,762$35,726

*Take-home pay divided by the BEA price level, so every city is measured in U.S.-average dollars. See all 357 metros →

Customer Service Representative salaries elsewhere in Idaho

Frequently asked questions

How much does a customer service representative make in Pocatello, ID?

The median customer service representative salary in the Pocatello, ID metro area is $37,940 a year, or about $18.24 an hour, according to the Bureau of Labor Statistics (May 2025). The middle half earn between $37,230 and $43,740.

What is a customer service representative’s take-home pay in Pocatello, ID?

On the median $37,940 salary, a single filer living in Idaho takes home about $31,762 a year ($2,647 a month) after federal tax, Social Security, Medicare and $903 in Idaho taxes in 2026.

Is Pocatello, ID a good place to work as a customer service representative?

Pay here is 15% below the national median of $44,770. Local prices are 11.1% below the U.S. average, so the take-home pay buys what $35,726 would in a typical U.S. city. Pocatello, ID ranks #217 of 357 metro areas for cost-of-living-adjusted pay in this job.

Can a customer service representative afford rent in Pocatello, ID?

HUD’s fair market rent for a one-bedroom in Pocatello, ID is $894 a month ($1,173 for two bedrooms) — 34% of a median customer service representative’s monthly take-home pay. Financial planners usually suggest keeping rent under about 30%.

Related jobs in Pocatello, ID

Cost of living & all salaries in Pocatello, ID →