Customer Service Representative Salary in Pocatello, ID
Customer Service Representatives in the Pocatello, ID metro area earn a median $37,940 a year — 15% less than the national median. After 2026 taxes, that is $31,762 take-home, or $2,647 a month.
Take-home pay calculator
Pre-filled with the median customer service representative salary in Pocatello, ID. Enter your own offer to see your paycheck.
- Federal income tax$2,373
- Social Security (6.2%)$2,352
- Medicare (1.45%)$550
- Idaho income tax$903
- Take-home pay$31,762
Marginal rate: 12% federal + 5.30% state
Customer Service Representative pay by experience in Pocatello, ID
| Percentile | Salary | Hourly | Take-home / yr | Per month |
|---|---|---|---|---|
| 10th percentile (entry level) | $31,420 | $15.11 | $26,869 | $2,239 |
| 25th percentile | $37,230 | $17.90 | $31,229 | $2,602 |
| Median (50th) | $37,940 | $18.24 | $31,762 | $2,647 |
| 75th percentile | $43,740 | $21.03 | $36,115 | $3,010 |
| 90th percentile (top earners) | $59,980 | $28.84 | $48,303 | $4,025 |
Wages: BLS Occupational Employment and Wage Statistics, May 2025. Take-home: single filer, Idaho resident, 2026 tax rules.
What $37,940 buys in Pocatello, ID
Prices in Pocatello, ID are 11.1% lower than the U.S. average (housing costs are 34% below the national average). Adjusted for local prices, a median customer service representative's $31,762 take-home pay has the buying power of $35,726 in a typical American city.
Rents: HUD Fair Market Rents, FY2026 (40th-percentile gross rent incl. utilities). Price levels: BEA Regional Price Parities, 2024.
Pocatello, ID has 1.8× the national concentration of customer service representative jobs — a strong local market for this occupation.
Best-paying cities for customer service representatives, adjusted for cost of living
Pocatello, ID ranks #217 of 357 metro areas once taxes and local prices are taken into account.
| # | Metro area | Median salary | Take-home | Real value* |
|---|---|---|---|---|
| 1 | St. Cloud, MN | $48,120 | $39,089 | $44,605 |
| 2 | Dubuque, IA | $46,670 | $38,558 | $44,153 |
| 3 | Des Moines, IA | $48,880 | $40,249 | $43,892 |
| 4 | San Jose, CA | $60,480 | $48,311 | $43,751 |
| 5 | Elkhart, IN | $48,000 | $39,362 | $43,578 |
| 6 | Bismarck, ND | $46,240 | $39,334 | $43,213 |
| 7 | Fond du Lac, WI | $47,500 | $39,037 | $42,597 |
| 8 | Midland, MI | $48,250 | $39,149 | $42,590 |
| 217 | Pocatello, ID | $37,940 | $31,762 | $35,726 |
*Take-home pay divided by the BEA price level, so every city is measured in U.S.-average dollars. See all 357 metros →
Customer Service Representative salaries elsewhere in Idaho
- Boise City, ID — $46,640
- Lewiston, ID — $40,700
- Coeur d'Alene, ID — $43,750
- Idaho Falls, ID — $40,060
- Twin Falls, ID — $38,830
Frequently asked questions
How much does a customer service representative make in Pocatello, ID?
The median customer service representative salary in the Pocatello, ID metro area is $37,940 a year, or about $18.24 an hour, according to the Bureau of Labor Statistics (May 2025). The middle half earn between $37,230 and $43,740.
What is a customer service representative’s take-home pay in Pocatello, ID?
On the median $37,940 salary, a single filer living in Idaho takes home about $31,762 a year ($2,647 a month) after federal tax, Social Security, Medicare and $903 in Idaho taxes in 2026.
Is Pocatello, ID a good place to work as a customer service representative?
Pay here is 15% below the national median of $44,770. Local prices are 11.1% below the U.S. average, so the take-home pay buys what $35,726 would in a typical U.S. city. Pocatello, ID ranks #217 of 357 metro areas for cost-of-living-adjusted pay in this job.
Can a customer service representative afford rent in Pocatello, ID?
HUD’s fair market rent for a one-bedroom in Pocatello, ID is $894 a month ($1,173 for two bedrooms) — 34% of a median customer service representative’s monthly take-home pay. Financial planners usually suggest keeping rent under about 30%.