Customer Service Representative Salary in Madison, WI
Customer Service Representatives in the Madison, WI metro area earn a median $47,500 a year — 6% more than the national median. After 2026 taxes, that is $39,037 take-home, or $3,253 a month.
Take-home pay calculator
Pre-filled with the median customer service representative salary in Madison, WI. Enter your own offer to see your paycheck.
- Federal income tax$3,520
- Social Security (6.2%)$2,945
- Medicare (1.45%)$689
- Wisconsin income tax$1,309
- Take-home pay$39,037
Marginal rate: 12% federal + 4.40% state
Customer Service Representative pay by experience in Madison, WI
| Percentile | Salary | Hourly | Take-home / yr | Per month |
|---|---|---|---|---|
| 10th percentile (entry level) | $35,190 | $16.92 | $29,688 | $2,474 |
| 25th percentile | $41,230 | $19.82 | $34,275 | $2,856 |
| Median (50th) | $47,500 | $22.84 | $39,037 | $3,253 |
| 75th percentile | $58,170 | $27.97 | $47,141 | $3,928 |
| 90th percentile (top earners) | $70,350 | $33.82 | $55,973 | $4,664 |
Wages: BLS Occupational Employment and Wage Statistics, May 2025. Take-home: single filer, Wisconsin resident, 2026 tax rules.
What $47,500 buys in Madison, WI
Prices in Madison, WI are 2.7% lower than the U.S. average (housing costs are 0% below the national average). Adjusted for local prices, a median customer service representative's $39,037 take-home pay has the buying power of $40,126 in a typical American city.
Rents: HUD Fair Market Rents, FY2026 (40th-percentile gross rent incl. utilities). Price levels: BEA Regional Price Parities, 2024.
Customer Service Representative jobs are about as common in Madison, WI as in the U.S. overall (location quotient 1.05).
Best-paying cities for customer service representatives, adjusted for cost of living
Madison, WI ranks #41 of 357 metro areas once taxes and local prices are taken into account.
| # | Metro area | Median salary | Take-home | Real value* |
|---|---|---|---|---|
| 1 | St. Cloud, MN | $48,120 | $39,089 | $44,605 |
| 2 | Dubuque, IA | $46,670 | $38,558 | $44,153 |
| 3 | Des Moines, IA | $48,880 | $40,249 | $43,892 |
| 4 | San Jose, CA | $60,480 | $48,311 | $43,751 |
| 5 | Elkhart, IN | $48,000 | $39,362 | $43,578 |
| 6 | Bismarck, ND | $46,240 | $39,334 | $43,213 |
| 7 | Fond du Lac, WI | $47,500 | $39,037 | $42,597 |
| 8 | Midland, MI | $48,250 | $39,149 | $42,590 |
| 41 | Madison, WI | $47,500 | $39,037 | $40,126 |
*Take-home pay divided by the BEA price level, so every city is measured in U.S.-average dollars. See all 357 metros →
Customer Service Representative salaries elsewhere in Wisconsin
- Fond du Lac, WI — $47,500
- Sheboygan, WI — $47,720
- Green Bay, WI — $46,880
- La Crosse, WI — $45,820
- Wausau, WI — $46,260
- Appleton, WI — $45,760
- Eau Claire, WI — $45,930
- Janesville, WI — $46,210
Frequently asked questions
How much does a customer service representative make in Madison, WI?
The median customer service representative salary in the Madison, WI metro area is $47,500 a year, or about $22.84 an hour, according to the Bureau of Labor Statistics (May 2025). The middle half earn between $41,230 and $58,170.
What is a customer service representative’s take-home pay in Madison, WI?
On the median $47,500 salary, a single filer living in Wisconsin takes home about $39,037 a year ($3,253 a month) after federal tax, Social Security, Medicare and $1,309 in Wisconsin taxes in 2026.
Is Madison, WI a good place to work as a customer service representative?
Pay here is 6% above the national median of $44,770. Local prices are 2.7% below the U.S. average, so the take-home pay buys what $40,126 would in a typical U.S. city. Madison, WI ranks #41 of 357 metro areas for cost-of-living-adjusted pay in this job.
Can a customer service representative afford rent in Madison, WI?
HUD’s fair market rent for a one-bedroom in Madison, WI is $1,377 a month ($1,600 for two bedrooms) — 42% of a median customer service representative’s monthly take-home pay. Financial planners usually suggest keeping rent under about 30%.
Related jobs in Madison, WI
- First-Line Supervisor of Office and Administrative Support Workers — $75,290
- Executive Secretary and Executive Administrative Assistant — $70,800
- Postal Service Mail Carrier — $60,760
- Production, Planning, and Expediting Clerks — $60,020
- Loan Interviewer and Clerk — $53,550
- Bookkeeping, Accounting, and Auditing Clerks — $53,240
- Secretaries and Administrative Assistants, Except Legal, Medical, and Executive — $51,410
- Insurance Claim and Policy Processing Clerk — $50,320
- Billing and Posting Clerk — $49,570
- Medical Secretary and Administrative Assistant — $48,380
- Shipping, Receiving, and Inventory Clerks — $47,200
- Office Clerks, General — $46,590