Customer Service Representative Salary in Roanoke, VA
Customer Service Representatives in the Roanoke, VA metro area earn a median $45,500 a year — 2% more than the national median. After 2026 taxes, that is $36,937 take-home, or $3,078 a month.
Take-home pay calculator
Pre-filled with the median customer service representative salary in Roanoke, VA. Enter your own offer to see your paycheck.
- Federal income tax$3,280
- Social Security (6.2%)$2,821
- Medicare (1.45%)$660
- Virginia income tax$1,802
- Take-home pay$36,937
Marginal rate: 12% federal + 5.75% state
Customer Service Representative pay by experience in Roanoke, VA
| Percentile | Salary | Hourly | Take-home / yr | Per month |
|---|---|---|---|---|
| 10th percentile (entry level) | $29,560 | $14.21 | $25,046 | $2,087 |
| 25th percentile | $36,490 | $17.54 | $30,216 | $2,518 |
| Median (50th) | $45,500 | $21.88 | $36,937 | $3,078 |
| 75th percentile | $49,940 | $24.01 | $40,249 | $3,354 |
| 90th percentile (top earners) | $55,420 | $26.64 | $44,337 | $3,695 |
Wages: BLS Occupational Employment and Wage Statistics, May 2025. Take-home: single filer, Virginia resident, 2026 tax rules.
What $45,500 buys in Roanoke, VA
Prices in Roanoke, VA are 6.4% lower than the U.S. average (housing costs are 21% below the national average). Adjusted for local prices, a median customer service representative's $36,937 take-home pay has the buying power of $39,455 in a typical American city.
Rents: HUD Fair Market Rents, FY2026 (40th-percentile gross rent incl. utilities). Price levels: BEA Regional Price Parities, 2024.
Customer Service Representative jobs are about as common in Roanoke, VA as in the U.S. overall (location quotient 1.08).
Best-paying cities for customer service representatives, adjusted for cost of living
Roanoke, VA ranks #58 of 357 metro areas once taxes and local prices are taken into account.
| # | Metro area | Median salary | Take-home | Real value* |
|---|---|---|---|---|
| 1 | St. Cloud, MN | $48,120 | $39,089 | $44,605 |
| 2 | Dubuque, IA | $46,670 | $38,558 | $44,153 |
| 3 | Des Moines, IA | $48,880 | $40,249 | $43,892 |
| 4 | San Jose, CA | $60,480 | $48,311 | $43,751 |
| 5 | Elkhart, IN | $48,000 | $39,362 | $43,578 |
| 6 | Bismarck, ND | $46,240 | $39,334 | $43,213 |
| 7 | Fond du Lac, WI | $47,500 | $39,037 | $42,597 |
| 8 | Midland, MI | $48,250 | $39,149 | $42,590 |
| 58 | Roanoke, VA | $45,500 | $36,937 | $39,455 |
*Take-home pay divided by the BEA price level, so every city is measured in U.S.-average dollars. See all 357 metros →
Customer Service Representative salaries elsewhere in Virginia
- Winchester, VA — $44,460
- Staunton, VA — $41,230
- Richmond, VA — $42,660
- Lynchburg, VA — $37,670
- Harrisonburg, VA — $39,100
- Blacksburg, VA — $37,430
- Charlottesville, VA — $40,240
- Virginia Beach, VA — $38,150
Frequently asked questions
How much does a customer service representative make in Roanoke, VA?
The median customer service representative salary in the Roanoke, VA metro area is $45,500 a year, or about $21.88 an hour, according to the Bureau of Labor Statistics (May 2025). The middle half earn between $36,490 and $49,940.
What is a customer service representative’s take-home pay in Roanoke, VA?
On the median $45,500 salary, a single filer living in Virginia takes home about $36,937 a year ($3,078 a month) after federal tax, Social Security, Medicare and $1,802 in Virginia taxes in 2026.
Is Roanoke, VA a good place to work as a customer service representative?
Pay here is 2% above the national median of $44,770. Local prices are 6.4% below the U.S. average, so the take-home pay buys what $39,455 would in a typical U.S. city. Roanoke, VA ranks #58 of 357 metro areas for cost-of-living-adjusted pay in this job.
Can a customer service representative afford rent in Roanoke, VA?
HUD’s fair market rent for a one-bedroom in Roanoke, VA is $1,020 a month ($1,200 for two bedrooms) — 33% of a median customer service representative’s monthly take-home pay. Financial planners usually suggest keeping rent under about 30%.
Related jobs in Roanoke, VA
- First-Line Supervisor of Office and Administrative Support Workers — $61,800
- Office and Administrative Support Workers, All Other — $52,460
- Production, Planning, and Expediting Clerks — $51,080
- Bookkeeping, Accounting, and Auditing Clerks — $46,420
- Secretaries and Administrative Assistants, Except Legal, Medical, and Executive — $45,100
- Shipping, Receiving, and Inventory Clerks — $45,020
- Office Clerks, General — $43,350
- Medical Secretary and Administrative Assistant — $37,270
- Receptionist and Information Clerk — $34,240