Customer Service Representative Salary in Peoria, IL

Customer Service Representatives in the Peoria, IL metro area earn a median $39,840 a year — 11% less than the national median. After 2026 taxes, that is $32,364 take-home, or $2,697 a month.

Median salary
$39,840
$19.15 per hour
Typical range
$31,350 – $64,260
10th to 90th percentile
Jobs in Peoria, IL
2,260
0.81× national concentration

Take-home pay calculator

Pre-filled with the median customer service representative salary in Peoria, IL. Enter your own offer to see your paycheck.

Customer Service Representative in Peoria, IL
Deductions, kids & local tax

2026 tax year. Federal brackets from IRS Rev. Proc. 2025-32.

Your take-home pay
$32,364
per year · effective tax rate 18.8%
$2,697Monthly
$1,349Twice a month
$1,245Every 2 weeks
$15.56Hourly
  • Federal income tax$2,601
  • Social Security (6.2%)$2,470
  • Medicare (1.45%)$578
  • Illinois income tax$1,827
  • Take-home pay$32,364

Marginal rate: 12% federal + 4.95% state

Customer Service Representative pay by experience in Peoria, IL

PercentileSalaryHourlyTake-home / yrPer month
10th percentile (entry level)$31,350$15.07$25,963$2,164
25th percentile$35,360$17.00$28,986$2,416
Median (50th)$39,840$19.15$32,364$2,697
75th percentile$48,730$23.43$39,067$3,256
90th percentile (top earners)$64,260$30.89$50,777$4,231

Wages: BLS Occupational Employment and Wage Statistics, May 2025. Take-home: single filer, Illinois resident, 2026 tax rules.

What $39,840 buys in Peoria, IL

Prices in Peoria, IL are 8.8% lower than the U.S. average (housing costs are 36% below the national average). Adjusted for local prices, a median customer service representative's $32,364 take-home pay has the buying power of $35,475 in a typical American city.

1-bedroom rent
$818
30% of monthly take-home
2-bedroom rent
$1,039
39% of monthly take-home
Left after 1-BR rent
$1,879
per month for everything else

Rents: HUD Fair Market Rents, FY2026 (40th-percentile gross rent incl. utilities). Price levels: BEA Regional Price Parities, 2024.

Customer Service Representative jobs are about as common in Peoria, IL as in the U.S. overall (location quotient 0.81).

Best-paying cities for customer service representatives, adjusted for cost of living

Peoria, IL ranks #234 of 357 metro areas once taxes and local prices are taken into account.

#Metro areaMedian salaryTake-homeReal value*
1St. Cloud, MN $48,120$39,089$44,605
2Dubuque, IA $46,670$38,558$44,153
3Des Moines, IA $48,880$40,249$43,892
4San Jose, CA $60,480$48,311$43,751
5Elkhart, IN $48,000$39,362$43,578
6Bismarck, ND $46,240$39,334$43,213
7Fond du Lac, WI $47,500$39,037$42,597
8Midland, MI $48,250$39,149$42,590
234Peoria, IL$39,840$32,364$35,475

*Take-home pay divided by the BEA price level, so every city is measured in U.S.-average dollars. See all 357 metros →

Customer Service Representative salaries elsewhere in Illinois

Frequently asked questions

How much does a customer service representative make in Peoria, IL?

The median customer service representative salary in the Peoria, IL metro area is $39,840 a year, or about $19.15 an hour, according to the Bureau of Labor Statistics (May 2025). The middle half earn between $35,360 and $48,730.

What is a customer service representative’s take-home pay in Peoria, IL?

On the median $39,840 salary, a single filer living in Illinois takes home about $32,364 a year ($2,697 a month) after federal tax, Social Security, Medicare and $1,827 in Illinois taxes in 2026.

Is Peoria, IL a good place to work as a customer service representative?

Pay here is 11% below the national median of $44,770. Local prices are 8.8% below the U.S. average, so the take-home pay buys what $35,475 would in a typical U.S. city. Peoria, IL ranks #234 of 357 metro areas for cost-of-living-adjusted pay in this job.

Can a customer service representative afford rent in Peoria, IL?

HUD’s fair market rent for a one-bedroom in Peoria, IL is $818 a month ($1,039 for two bedrooms) — 30% of a median customer service representative’s monthly take-home pay. Financial planners usually suggest keeping rent under about 30%.

Related jobs in Peoria, IL

Cost of living & all salaries in Peoria, IL →