Customer Service Representative Salary in Louisville, KY
Customer Service Representatives in the Louisville/Jefferson County, KY-IN metro area earn a median $41,600 a year — 7% less than the national median. After 2026 taxes, that is $34,267 take-home, or $2,856 a month.
Take-home pay calculator
Pre-filled with the median customer service representative salary in Louisville, KY. Enter your own offer to see your paycheck.
- Federal income tax$2,812
- Social Security (6.2%)$2,579
- Medicare (1.45%)$603
- Kentucky income tax$1,338
- Take-home pay$34,267
Marginal rate: 12% federal + 3.50% state
The Louisville/Jefferson County, KY-IN metro spans Kentucky, Indiana. Pick the state you live in — state income tax follows your residence.
Got an offer somewhere else? Compare it with this one after taxes and rent →
Customer Service Representative pay by experience in Louisville, KY
| Percentile | Salary | Hourly | Take-home / yr | Per month |
|---|---|---|---|---|
| 10th percentile (entry level) | $31,350 | $15.07 | $26,390 | $2,199 |
| 25th percentile | $36,590 | $17.59 | $30,417 | $2,535 |
| Median (50th) | $41,600 | $20.00 | $34,267 | $2,856 |
| 75th percentile | $49,170 | $23.64 | $40,085 | $3,340 |
| 90th percentile (top earners) | $61,240 | $29.44 | $49,361 | $4,113 |
Wages: BLS Occupational Employment and Wage Statistics, May 2025. Take-home: single filer, Kentucky resident, 2026 tax rules.
What $41,600 buys in Louisville, KY
Prices in Louisville, KY are 6.9% lower than the U.S. average (housing costs are 21% below the national average). Adjusted for local prices, a median customer service representative's $34,267 take-home pay has the buying power of $36,817 in a typical American city.
Rents: HUD Fair Market Rents, FY2026 (40th-percentile gross rent incl. utilities). Price levels: BEA Regional Price Parities, 2024.
Customer Service Representative jobs are about as common in Louisville, KY as in the U.S. overall (location quotient 1.19).
Best-paying cities for customer service representatives, adjusted for cost of living
Louisville, KY ranks #70 of 142 metro areas once taxes and local prices are taken into account.
| # | Metro area | Median salary | Take-home | Real value* |
|---|---|---|---|---|
| 1 | Des Moines, IA | $48,880 | $40,249 | $43,892 |
| 2 | San Jose, CA | $60,480 | $48,311 | $43,751 |
| 3 | Cedar Rapids, IA | $45,510 | $37,670 | $42,343 |
| 4 | Chattanooga, TN | $45,030 | $38,362 | $41,942 |
| 5 | Canton, OH | $44,430 | $37,440 | $41,876 |
| 6 | Green Bay, WI | $46,880 | $38,566 | $41,431 |
| 7 | Sioux Falls, SD | $43,850 | $37,413 | $41,281 |
| 8 | Cleveland, OH | $46,040 | $38,689 | $41,193 |
| 70 | Louisville, KY | $41,600 | $34,267 | $36,817 |
*Take-home pay divided by the BEA price level, so every city is measured in U.S.-average dollars. See all 142 metros →
About the job: customer service representatives
Interact with customers to provide basic or scripted information in response to routine inquiries about products and services. May handle and resolve general complaints.
- Typical education
- High school diploma or equivalent
- Work experience
- None required
- On-the-job training
- Short-term on-the-job training
- Job outlook, 2025–35
- -5.3% (declining)
Source: BLS Standard Occupational Classification and Employment Projections, 2025–35.
Customer Service Representative salaries elsewhere in Kentucky
- Lexington, KY — $39,160
Frequently asked questions
How much does a customer service representative make in Louisville, KY?
The median customer service representative salary in the Louisville/Jefferson County, KY-IN metro area is $41,600 a year, or about $20.00 an hour, according to the Bureau of Labor Statistics (May 2025). The middle half earn between $36,590 and $49,170.
What is a customer service representative’s take-home pay in Louisville, KY?
On the median $41,600 salary, a single filer living in Kentucky takes home about $34,267 a year ($2,856 a month) after federal tax, Social Security, Medicare and $1,338 in Kentucky taxes in 2026.
Is Louisville, KY a good place to work as a customer service representative?
Pay here is 7% below the national median of $44,770. Local prices are 6.9% below the U.S. average, so the take-home pay buys what $36,817 would in a typical U.S. city. Louisville, KY ranks #70 of 142 metro areas for cost-of-living-adjusted pay in this job.
Can a customer service representative afford rent in Louisville, KY?
HUD’s fair market rent for a one-bedroom in Louisville, KY is $1,026 a month ($1,248 for two bedrooms) — 36% of a median customer service representative’s monthly take-home pay. Financial planners usually suggest keeping rent under about 30%.
Related jobs in Louisville, KY
- First-Line Supervisor of Office and Administrative Support Workers — $67,450
- Bookkeeping, Accounting, and Auditing Clerks — $47,990
- Secretaries and Administrative Assistants, Except Legal, Medical, and Executive — $47,090
- Shipping, Receiving, and Inventory Clerks — $46,690
- Medical Secretary and Administrative Assistant — $44,430
- Office Clerks, General — $41,290
- Receptionist and Information Clerk — $34,520