Customer Service Representative Salary in Syracuse, NY
Customer Service Representatives in the Syracuse, NY metro area earn a median $45,360 a year — 1% more than the national median. After 2026 taxes, that is $36,774 take-home, or $3,065 a month.
Take-home pay calculator
Pre-filled with the median customer service representative salary in Syracuse, NY. Enter your own offer to see your paycheck.
- Federal income tax$3,263
- Social Security (6.2%)$2,812
- Medicare (1.45%)$658
- New York income tax$1,852
- Take-home pay$36,774
Marginal rate: 12% federal + 5.40% state
Got an offer somewhere else? Compare it with this one after taxes and rent →
Customer Service Representative pay by experience in Syracuse, NY
| Percentile | Salary | Hourly | Take-home / yr | Per month |
|---|---|---|---|---|
| 10th percentile (entry level) | $34,630 | $16.65 | $28,732 | $2,394 |
| 25th percentile | $38,170 | $18.35 | $31,385 | $2,615 |
| Median (50th) | $45,360 | $21.81 | $36,774 | $3,065 |
| 75th percentile | $54,340 | $26.13 | $43,505 | $3,625 |
| 90th percentile (top earners) | $65,680 | $31.58 | $52,004 | $4,334 |
Wages: BLS Occupational Employment and Wage Statistics, May 2025. Take-home: single filer, New York resident, 2026 tax rules.
What $45,360 buys in Syracuse, NY
Prices in Syracuse, NY are 4.3% lower than the U.S. average (housing costs are 19% below the national average). Adjusted for local prices, a median customer service representative's $36,774 take-home pay has the buying power of $38,410 in a typical American city.
Rents: HUD Fair Market Rents, FY2026 (40th-percentile gross rent incl. utilities). Price levels: BEA Regional Price Parities, 2024.
Customer Service Representative jobs are about as common in Syracuse, NY as in the U.S. overall (location quotient 0.94).
Best-paying cities for customer service representatives, adjusted for cost of living
Syracuse, NY ranks #36 of 142 metro areas once taxes and local prices are taken into account.
| # | Metro area | Median salary | Take-home | Real value* |
|---|---|---|---|---|
| 1 | Des Moines, IA | $48,880 | $40,249 | $43,892 |
| 2 | San Jose, CA | $60,480 | $48,311 | $43,751 |
| 3 | Cedar Rapids, IA | $45,510 | $37,670 | $42,343 |
| 4 | Chattanooga, TN | $45,030 | $38,362 | $41,942 |
| 5 | Canton, OH | $44,430 | $37,440 | $41,876 |
| 6 | Green Bay, WI | $46,880 | $38,566 | $41,431 |
| 7 | Sioux Falls, SD | $43,850 | $37,413 | $41,281 |
| 8 | Cleveland, OH | $46,040 | $38,689 | $41,193 |
| 36 | Syracuse, NY | $45,360 | $36,774 | $38,410 |
*Take-home pay divided by the BEA price level, so every city is measured in U.S.-average dollars. See all 142 metros →
About the job: customer service representatives
Interact with customers to provide basic or scripted information in response to routine inquiries about products and services. May handle and resolve general complaints.
- Typical education
- High school diploma or equivalent
- Work experience
- None required
- On-the-job training
- Short-term on-the-job training
- Job outlook, 2025–35
- -5.3% (declining)
Source: BLS Standard Occupational Classification and Employment Projections, 2025–35.
Customer Service Representative salaries elsewhere in New York
- Buffalo, NY — $45,520
- Rochester, NY — $44,740
- Albany, NY — $45,350
- New York, NY — $49,590
- Kiryas Joel, NY — $45,550
Frequently asked questions
How much does a customer service representative make in Syracuse, NY?
The median customer service representative salary in the Syracuse, NY metro area is $45,360 a year, or about $21.81 an hour, according to the Bureau of Labor Statistics (May 2025). The middle half earn between $38,170 and $54,340.
What is a customer service representative’s take-home pay in Syracuse, NY?
On the median $45,360 salary, a single filer living in New York takes home about $36,774 a year ($3,065 a month) after federal tax, Social Security, Medicare and $1,852 in New York taxes in 2026.
Is Syracuse, NY a good place to work as a customer service representative?
Pay here is 1% above the national median of $44,770. Local prices are 4.3% below the U.S. average, so the take-home pay buys what $38,410 would in a typical U.S. city. Syracuse, NY ranks #36 of 142 metro areas for cost-of-living-adjusted pay in this job.
Can a customer service representative afford rent in Syracuse, NY?
HUD’s fair market rent for a one-bedroom in Syracuse, NY is $1,123 a month ($1,392 for two bedrooms) — 37% of a median customer service representative’s monthly take-home pay. Financial planners usually suggest keeping rent under about 30%.