Customer Service Representative Salary in Virginia Beach, VA
Customer Service Representatives in the Virginia Beach-Chesapeake-Norfolk, VA-NC metro area earn a median $38,150 a year — 15% less than the national median. After 2026 taxes, that is $31,454 take-home, or $2,621 a month.
Take-home pay calculator
Pre-filled with the median customer service representative salary in Virginia Beach, VA. Enter your own offer to see your paycheck.
- Federal income tax$2,398
- Social Security (6.2%)$2,365
- Medicare (1.45%)$553
- Virginia income tax$1,380
- Take-home pay$31,454
Marginal rate: 12% federal + 5.75% state
The Virginia Beach-Chesapeake-Norfolk, VA-NC metro spans Virginia, North Carolina. Pick the state you live in — state income tax follows your residence.
Got an offer somewhere else? Compare it with this one after taxes and rent →
Customer Service Representative pay by experience in Virginia Beach, VA
| Percentile | Salary | Hourly | Take-home / yr | Per month |
|---|---|---|---|---|
| 10th percentile (entry level) | $30,300 | $14.57 | $25,598 | $2,133 |
| 25th percentile | $34,860 | $16.76 | $29,000 | $2,417 |
| Median (50th) | $38,150 | $18.34 | $31,454 | $2,621 |
| 75th percentile | $46,750 | $22.48 | $37,870 | $3,156 |
| 90th percentile (top earners) | $57,160 | $27.48 | $45,635 | $3,803 |
Wages: BLS Occupational Employment and Wage Statistics, May 2025. Take-home: single filer, Virginia resident, 2026 tax rules.
What $38,150 buys in Virginia Beach, VA
Prices in Virginia Beach, VA are 2.1% lower than the U.S. average (housing costs are 0% below the national average). Adjusted for local prices, a median customer service representative's $31,454 take-home pay has the buying power of $32,115 in a typical American city.
Rents: HUD Fair Market Rents, FY2026 (40th-percentile gross rent incl. utilities). Price levels: BEA Regional Price Parities, 2024.
Customer Service Representative jobs are about as common in Virginia Beach, VA as in the U.S. overall (location quotient 0.86).
Best-paying cities for customer service representatives, adjusted for cost of living
Virginia Beach, VA ranks #139 of 142 metro areas once taxes and local prices are taken into account.
| # | Metro area | Median salary | Take-home | Real value* |
|---|---|---|---|---|
| 1 | Des Moines, IA | $48,880 | $40,249 | $43,892 |
| 2 | San Jose, CA | $60,480 | $48,311 | $43,751 |
| 3 | Cedar Rapids, IA | $45,510 | $37,670 | $42,343 |
| 4 | Chattanooga, TN | $45,030 | $38,362 | $41,942 |
| 5 | Canton, OH | $44,430 | $37,440 | $41,876 |
| 6 | Green Bay, WI | $46,880 | $38,566 | $41,431 |
| 7 | Sioux Falls, SD | $43,850 | $37,413 | $41,281 |
| 8 | Cleveland, OH | $46,040 | $38,689 | $41,193 |
| 139 | Virginia Beach, VA | $38,150 | $31,454 | $32,115 |
*Take-home pay divided by the BEA price level, so every city is measured in U.S.-average dollars. See all 142 metros →
About the job: customer service representatives
Interact with customers to provide basic or scripted information in response to routine inquiries about products and services. May handle and resolve general complaints.
- Typical education
- High school diploma or equivalent
- Work experience
- None required
- On-the-job training
- Short-term on-the-job training
- Job outlook, 2025–35
- -5.3% (declining)
Source: BLS Standard Occupational Classification and Employment Projections, 2025–35.
Customer Service Representative salaries elsewhere in Virginia
- Roanoke, VA — $45,500
- Richmond, VA — $42,660
Frequently asked questions
How much does a customer service representative make in Virginia Beach, VA?
The median customer service representative salary in the Virginia Beach-Chesapeake-Norfolk, VA-NC metro area is $38,150 a year, or about $18.34 an hour, according to the Bureau of Labor Statistics (May 2025). The middle half earn between $34,860 and $46,750.
What is a customer service representative’s take-home pay in Virginia Beach, VA?
On the median $38,150 salary, a single filer living in Virginia takes home about $31,454 a year ($2,621 a month) after federal tax, Social Security, Medicare and $1,380 in Virginia taxes in 2026.
Is Virginia Beach, VA a good place to work as a customer service representative?
Pay here is 15% below the national median of $44,770. Local prices are 2.1% below the U.S. average, so the take-home pay buys what $32,115 would in a typical U.S. city. Virginia Beach, VA ranks #139 of 142 metro areas for cost-of-living-adjusted pay in this job.
Can a customer service representative afford rent in Virginia Beach, VA?
HUD’s fair market rent for a one-bedroom in Virginia Beach, VA is $1,508 a month ($1,708 for two bedrooms) — 58% of a median customer service representative’s monthly take-home pay. Financial planners usually suggest keeping rent under about 30%.
Related jobs in Virginia Beach, VA
- First-Line Supervisor of Office and Administrative Support Workers — $63,970
- Production, Planning, and Expediting Clerks — $63,240
- Bookkeeping, Accounting, and Auditing Clerks — $48,690
- Secretaries and Administrative Assistants, Except Legal, Medical, and Executive — $46,320
- Office Clerks, General — $44,630
- Medical Secretary and Administrative Assistant — $44,080
- Shipping, Receiving, and Inventory Clerks — $43,630
- Receptionist and Information Clerk — $35,470